Jolaogun B. - Customer Support Specialist

Nigeria

per hour

$800

per month

4.8(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed60 WPM

📶 Connection96 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Jolaogun

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Jolaogun B.

Looking for a reliable customer support specialist? Jolaogun has spent 4 years mastering this role. Day-to-day tasks span Zoho, Customer Support, Excel, Intercom. Start at $5 per hour, or $800 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jolaogun's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

Dedicated and customer-focused Customer Support Specialist with experience providing professional, timely, and empathetic support across chat, email, and other communication channels. Skilled in resolving customer issues, handling complaints, investigating account and payment concerns, and providing clear solutions while maintaining a positive customer experience. I have strong experience managing high-volume support queues, troubleshooting customer and driver concerns, escalating complex issues to the appropriate teams, and following up to ensure issues are fully resolved. I am also comfortable working with CRM and support tools, maintaining accurate records, and collaborating with internal teams to improve processes and customer satisfaction. My key strengths include excellent communication, problem-solving, active listening, attention to detail, conflict resolution, and the ability to remain calm and professional in challenging situations. I am committed to understanding each customer's needs and providing solutions that are both efficient and customer-focused.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Zoho Customer Support Excel Intercom CRM Chat Support Email Support Slack Spreadsheet Data Management

Languages

EnglishFilipino

Industries Supported

Hire Jolaogun for: VA for Sales Teams, VA for Real Estate, VA for SaaS, VA for Consultants, VA for Coaches

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Jolaogun B.

Can I interview Jolaogun before hiring?

Absolutely! You can request a video interview with Jolaogun before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jolaogun work in?

Jolaogun is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jolaogun work full-time and weekends?

Yes, Jolaogun is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jolaogun use?

Jolaogun is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jolaogun start?

Jolaogun can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jolaogun sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jolaogun to sign. This ensures your confidential business information stays protected.