Osa I. - Customer Support Specialist

Nigeria

$4.60

per hour

$736

per month

4.5(0 reviews)

Nigeria

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed53 WPM

📶 Connection47 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Osa

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2
Request an interview
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About Osa I.

Looking for a reliable customer support specialist ? Osa has spent 2 years mastering this role. Day-to-day tasks span Customer Support, Cold Calling, Appointment Setting. Start at $4.6 per hour, or $736 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Osa's Rate

$736/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

Partnership Inquiries:[hidden] I am a Customer Success Associate with hands-on experience in customer communication, I work closely with prospects and customers to ensure smooth onboarding, clear communication, and a positive customer experience from first contact to follow-up. My role combines customer success with outbound engagement, where I handle calls, manage conversations, overcome objections, and maintain accurate records using CRM tools. I am confident speaking with prospects, understanding their needs, and guiding them through the next steps professionally. I bring strong communication skills, patience, and the ability to manage high-volume interactions while maintaining quality and consistency. I am comfortable working in remote environments and using tools that support customer success and outbound communication. I am passionate about helping businesses grow by improving how they communicate with prospects and customers. WHAT I BRING TO THE TABLE I offer a rare combination of high-volume Acquisition (Cold Calling) and strategic Retention (Customer Success). I have the grit to hunt for new business and the empathy to keep it. If you're interested in discussing potential partnerships or opportunities, please don't hesitate to reach out to me at [hidden].

$4.60

Hourly Rate

$736

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Support Cold Calling Appointment Setting

Languages

EnglishFilipino

Industries Supported

Hire Osa for: VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Osa I.

Can I interview Osa before hiring?

Absolutely! You can request a video interview with Osa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Osa work in?

Osa is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Osa work full-time and weekends?

Yes, Osa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Osa use?

Osa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Osa start?

Osa can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Osa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Osa to sign. This ensures your confidential business information stays protected.