Victor A. - Customer Support Specialist

Nigeria

$3.50

per hour

$560

per month

4.7(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed55 WPM

📶 Connection67 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Victor

1
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2
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Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Victor A.

A Nigeria-based customer support specialist, Victor combines 6 years of experience with a 4.7-star track record. Skilled in Customer Service and 2 other areas including Incident Resolution, CRM Management. Hire Victor at $3.5/hr or $560/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Victor's Rate

$560/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

Customer Service Representative with 6+ years handling phone, email, live chat, and ticketing support in high-volume environments. Skilled in incident resolution, complaint resolution, case management, escalation management, and cross-department coordination. Track record: 95% on-time SLA resolution, 85% first-contact resolution, 90%+ CSAT, 1,000+ customers supported. Tools: Zendesk, Salesforce, Freshdesk, Zoho Desk, HubSpot, Airtable, CRM & ticketing systems, MS Office. Quick to learn new platforms. Also experienced in lead follow-up, cold outreach, and social selling. I deliver fast, accurate resolutions and clear communication, even under pressure.

$3.50

Hourly Rate

$560

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Incident Resolution CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Victor for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Victor A.

Can I interview Victor before hiring?

Absolutely! You can request a video interview with Victor before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Victor work in?

Victor is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Victor work full-time and weekends?

Yes, Victor is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Victor use?

Victor is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Victor start?

Victor can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Victor sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Victor to sign. This ensures your confidential business information stays protected.