FRANCESS M. - Customer Support Specialist

Philippines

$8.5

per hour

$1,360

per month

4.4(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed40 WPM

📶 Connection83 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire FRANCESS

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About FRANCESS M.

A Philippines-based customer support specialist, FRANCESS combines 3 years of experience with a 4.4-star track record. Skilled in Social Media Management and 3 other areas including Photo Editing, Video Editing, Customer Service. Hire FRANCESS at $8.5/hr or $1,360/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

FRANCESS's Rate

$1,360/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist

With 3 years of experience across airline operations, travel support, and virtual assistance. Experienced in handling high-volumes of customer inquiries through email, chat, and phone support while maintaining professionalism and quality service. Recognized with a Gold Service Excellence Award skilled in Amadeus GDS, ticket processing, and virtual assistance.

$8.5

Hourly Rate

$1,360

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Photo Editing Video Editing Customer Service Customer Support Virtual Assistant Airbnb Email Management Outbound Calls

Languages

EnglishFilipino

Industries Supported

Hire FRANCESS for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for YouTubers, VA for Content Creators

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about FRANCESS M.

Can I interview FRANCESS before hiring?

Absolutely! You can request a video interview with FRANCESS before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does FRANCESS work in?

FRANCESS is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can FRANCESS work full-time and weekends?

Yes, FRANCESS is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does FRANCESS use?

FRANCESS is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can FRANCESS start?

FRANCESS can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does FRANCESS sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to FRANCESS to sign. This ensures your confidential business information stays protected.