Omotayo m. - Customer Support VA | Bookkeeping & Live Chat | Zendesk, QuickBooks, Shopify

Nigeria

per hour

$640

per month

4.9(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed85 WPM

📶 Connection66 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Omotayo

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Omotayo m.

Omotayo works as a dedicated customer support va | bookkeeping & live chat | zendesk, quickbooks, shopify with 6 years of professional experience. Omotayo focuses on Zendesk, Customer Support, Data Entry, Helpdesk for clients worldwide. Available at $4 hourly ($640 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Omotayo's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support VA | Bookkeeping & Live Chat | Zendesk, QuickBooks, Shopify

Hello! I'm a dedicated Customer Support and Bookkeeping Virtual Assistant with 6 years of experience helping US and UK businesses deliver excellent customer service. What I can do for you: Customer Support: Email & ticket management (Zendesk, Freshdesk), Live Chat, order tracking, handling complaints, escalation, and ensuring 5-star reviews. Bookkeeping: QuickBooks, Xero, invoice creation, expense tracking, bank reconciliation, and financial reporting. E-commerce Support: Shopify, WooCommerce, Amazon - refunds, returns, customer inquiries. Why clients choose me: • 6 years experience + Bachelor's Degree • 50+ WPM typing, excellent written English • Available Full-Time (40+ hrs/week) - GMT+1 (WAT), flexible for US EST hours • Stable power & internet with backup (inverter + MTN/Airtel) • Fast response, detail-oriented, and I treat your business like my own I don't just answer tickets - I retain your customers. Let's talk about how I can reduce your response time and increase satisfaction. Tools: Zendesk, Intercom, Slack, Trello, QuickBooks, Xero, Shopify, G Suite.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Zendesk Customer Support Data Entry Helpdesk Account Management Xero Email Communication Phone Communication CRM Management QuickBooks Accounting

Languages

EnglishFilipino

Industries Supported

Hire Omotayo for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants

Client Reviews

👩‍⚖️

Michelle Jackson - 5 months ago

Legal Services

Omotayo handles complex tasks with ease. Truly impressed!

Frequently Asked Questions about Omotayo m.

Can I interview Omotayo before hiring?

Absolutely! You can request a video interview with Omotayo before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Omotayo work in?

Omotayo is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Omotayo work full-time and weekends?

Yes, Omotayo is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Omotayo use?

Omotayo is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Omotayo start?

Omotayo can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Omotayo sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Omotayo to sign. This ensures your confidential business information stays protected.