Folakemi A. - Customer Support Virtual Assistant | CRM Management & Customer Relations

Nigeria

$5.50

per hour

$880

per month

4.5(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed41 WPM

📶 Connection62 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Folakemi

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Folakemi A.

Folakemi specializes in customer support | crm management & customer relations work, backed by 2 years in the field. Folakemi handles Customer Service and Customer Support, plus Customer Retention and Live Chat Operator. Book Folakemi for $5.5/hr - full-time monthly rate is $880.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Folakemi's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Virtual Assistant | CRM Management & Customer Relations

I am a customer support professional with over two years of experience providing remote customer service, managing inquiries, maintaining customer records, and supporting daily business operations. I have experience handling high volumes of customer interactions across phone, email, live chat, and social media. I use tools such as Zendesk, HubSpot, Zoho CRM, and Google Workspace to document interactions, manage follow-ups, resolve customer concerns, and keep information organized. I can support businesses with customer communication, inbox and inquiry management, CRM updates, follow-ups, and administrative tasks. I am organized, proactive, detail-oriented, and committed to providing reliable support that helps businesses maintain positive customer relationships and deliver a great customer experience.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Retention Live Chat Operator Chat Support CRM Management Phone and Email Support E-Commerce and Sales Support

Languages

EnglishFilipino

Industries Supported

Hire Folakemi for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

🎮

Tyler Sanchez - 1 year ago

Gaming Studio

Fantastic VA! Understands our needs and delivers every time.

Frequently Asked Questions about Folakemi A.

Can I interview Folakemi before hiring?

Absolutely! You can request a video interview with Folakemi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Folakemi work in?

Folakemi is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Folakemi work full-time and weekends?

Yes, Folakemi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Folakemi use?

Folakemi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Folakemi start?

Folakemi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Folakemi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Folakemi to sign. This ensures your confidential business information stays protected.