Bright I. - Customer Support & Virtual Assistant | CRM Management & Inbound/Outbound CX

Nigeria

per hour

$1,280

per month

4.7(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed47 WPM

📶 Connection86 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Bright

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Bright I.

A Nigeria-based customer support & virtual assistant | crm management & inbound/outbound cx , Bright combines 6 years of experience with a 4.7-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Customer Experience, Calendar Management. Hire Bright at $8/hr or $1,280/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Bright's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Virtual Assistant | CRM Management & Inbound/Outbound CX

Results-driven Customer Support Specialist and Virtual Assistant with over 8 years of experience managing high-volume enquiries, telesales, and administrative workflows in remote environments. Skilled in handling omni-channel communication across live chat, email, and phone using CRM tools like Zendesk, Freshdesk, Zoho, RingCentral, and Pipedrive. Proven track record in appointment setting, lead qualification, and conflict resolution, delivering high customer satisfaction and exceeding core KPIs. Equipped with a high-performance home office setup, fast internet, and power backup to provide seamless service across US, UK, and Canada time zones.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Experience Calendar Management Appointment Setting Scheduling and Calendar Management Appointment Coordination

Languages

EnglishFilipino

Industries Supported

Hire Bright for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Bright is a true professional.

Frequently Asked Questions about Bright I.

Can I interview Bright before hiring?

Absolutely! You can request a video interview with Bright before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Bright work in?

Bright is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Bright work full-time and weekends?

Yes, Bright is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Bright use?

Bright is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Bright start?

Bright can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Bright sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Bright to sign. This ensures your confidential business information stays protected.