GAUDENCIA O. – Customer Support Virtual Assistant

Q: Can I interview GAUDENCIA before hiring?

Absolutely! You can request a video interview with GAUDENCIA before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does GAUDENCIA work in?

GAUDENCIA is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can GAUDENCIA work full-time and weekends?

Yes, GAUDENCIA is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does GAUDENCIA use?

GAUDENCIA is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can GAUDENCIA start?

GAUDENCIA can typically start within 24-48 hours after you finalize the contract.

Q: Does GAUDENCIA sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to GAUDENCIA to sign.

Kenya

per hour

$1,120

per month

4.7(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed63 WPM

📶 Connection86 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet GAUDENCIA

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Hourly Rate ($)

Hours per Week

How to Hire GAUDENCIA

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About GAUDENCIA O.

With 7 years of hands-on experience, GAUDENCIA brings proven expertise as a customer support virtual assistant. Core competencies include Social Media Management, Communications, Customer Service, Customer Support. Rates: $7/hour or $1,120/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

GAUDENCIA's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Virtual Assistant

I am a dedicated and detail-oriented Customer Support Virtual Assistant with experience providing professional support through live chat, email, and social media platforms. I specialize in helping businesses improve customer satisfaction by delivering timely responses, resolving inquiries efficiently, and creating positive customer experiences. I have strong communication and organizational skills, with experience handling customer inquiries, order tracking, appointment scheduling, data entry, CRM updates, and administrative support. I am also comfortable managing social media interactions, moderating online communities, and assisting with marketing-related tasks such as content scheduling and customer engagement. I am highly adaptable, tech-savvy, and quick to learn new tools and systems. I work well independently, maintain professionalism under pressure, and always prioritize accuracy, confidentiality, and customer satisfaction. As a Customer Support VA, I can help clients: -Respond to customer emails, chats, and messages professionally -Manage calendars, appointments, and administrative tasks -Handle data entry and maintain organized records -Moderate social media platforms and engage with customers -Support marketing and outreach activities -Improve response times and overall customer experience My goal is to help businesses stay organized, build strong customer relationships, and operate more efficiently while allowing clients to focus on growing their business.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Communications Customer Service Customer Support Data Entry Email Handling Order Processing Time Management Combinatorial Problem Solving Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire GAUDENCIA for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

💻

Justin Turner• 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Frequently Asked Questions about GAUDENCIA O.

Can I interview GAUDENCIA before hiring?

Absolutely! You can request a video interview with GAUDENCIA before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does GAUDENCIA work in?

GAUDENCIA is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can GAUDENCIA work full-time and weekends?

Yes, GAUDENCIA is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does GAUDENCIA use?

GAUDENCIA is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can GAUDENCIA start?

GAUDENCIA can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does GAUDENCIA sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to GAUDENCIA to sign. This ensures your confidential business information stays protected.