John K. - Customer Support Virtual Assistant

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed50 WPM

📶 Connection34 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire John

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About John K.

John works as a dedicated customer support virtual assistant with 5 years of professional experience. John focuses on Customer Service, Live Chat Operator, Email Support for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

John's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Virtual Assistant

Customer Support Professional with over 5 years of experience in the BPO industry, specializing in chat and email support. Experienced in handling customer inquiries, complaints, follow-ups, and account-related concerns with patience, empathy, and clear communication. Skilled at building rapport with customers, understanding their concerns, and helping de-escalate difficult situations while providing accurate and appropriate solutions. Proficient in using tools such as Zendesk, Helpshift, GHL Funnel and Brands, and Salesforce, with the ability to quickly learn new systems and adapt to different processes. Dedicated to providing efficient, customer-focused support while maintaining accuracy and professionalism in high-volume environments.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Live Chat Operator Email Support

Languages

EnglishFilipino

Industries Supported

Hire John for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. John transformed our workflow completely.

Frequently Asked Questions about John K.

Can I interview John before hiring?

Absolutely! You can request a video interview with John before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does John work in?

John is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can John work full-time and weekends?

Yes, John is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does John use?

John is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can John start?

John can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does John sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to John to sign. This ensures your confidential business information stays protected.