Irene A. - Customer Support/Chat Support

Philippines

per hour

$320

per month

4.8(0 reviews)

Philippines

Member since August 2023

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed82 WPM

📶 Connection49 Mbps

✅ Success Rate98%

Meet Irene

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Hourly Rate ($)

Hours per Week

How to Hire Irene

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Irene A.

A Philippines-based customer support/chat support, Irene combines 10+ years of experience with a 4.8-star track record. Skilled in Social Media Management and 3 other areas including Communications, Word, Customer Service. Hire Irene at $2/hr or $320/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Irene's Rate

$320/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support/Chat Support

Excellent in providing best customer service Has 10 years experience in BPO Has knowledge and usage of different billing tools Good English Command Act as Sales Representative Act as Technical Representative Act as Escalation Department Representative Able to assist sales and customer purchases Able to call third party companies/carriers to further assist customers Knows how to keep up weekly scores and KPIs Able to attend multiple trainings for customer retention and customer service Can handle and deal with customers even in most challenging situations

Hourly Rate

$320

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Social Media Management Communications Word Customer Service Customer Support Social Media Marketing Telemarketing Customer Retention English (US)Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Irene for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🐕

Samantha Adams - 9 months ago

Pet Services

Irene is organized, proactive, and incredibly helpful!

Frequently Asked Questions about Irene A.

Can I interview Irene before hiring?

Absolutely! You can request a video interview with Irene before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Irene work in?

Irene is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Irene work full-time and weekends?

Yes, Irene is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Irene use?

Irene is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Irene start?

Irene can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Irene sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Irene to sign. This ensures your confidential business information stays protected.