Purity W. - Customer Support/Operations/Administrative Assistant

Kenya

per hour

$960

per month

4.7(0 reviews)

Kenya

Member since January 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed57 WPM

📶 Connection87 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Purity

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Purity W.

With 9 years of hands-on experience, Purity brings proven expertise as a customer support/operations/administrative assistant. Core competencies include Customer Service, Technical Support, Virtual Assistant, Customer Retention. Rates: $6/hour or $960/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Purity's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support/Operations/Administrative Assistant

Customer Support Leader and Operations Professional with 8+ years of experience managing customer communications, resolving escalations, improving service processes, and supporting business operations in customer-focused environments. Experienced in leading teams, coaching staff, handling customer inquiries across phone, email, chat, and social media channels, and maintaining high standards of customer satisfaction. Skilled in process improvement, documentation, CRM management, and cross-functional collaboration. Known for a proactive, customer-first approach, strong problem-solving abilities, and the ability to lead teams while maintaining exceptional service quality.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Customer Service Technical Support Virtual Assistant Customer Retention Calendar Management Administrative Support Operations Management CRM Management Onboarding and Orientation Inbox Organization

Languages

EnglishFilipino

Industries Supported

Hire Purity for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Purity W.

Can I interview Purity before hiring?

Absolutely! You can request a video interview with Purity before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Purity work in?

Purity is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Purity work full-time and weekends?

Yes, Purity is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Purity use?

Purity is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Purity start?

Purity can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Purity sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Purity to sign. This ensures your confidential business information stays protected.