Hire Virtual Assistant In The Philippines

Good day! I have more than 4 years of being a Travel Customer Service Representative for Airbnb, Expedia, Travelocity, Hotwire, B[hidden] & H[hidden], handling phone, email and chat and I will definitely apply all the knowledge and experiences I've had once I'm hired for this position. Here are my tasks with my previous travel account campaigns: ➢ Handles incoming and outgoing calls, messages and emails or inquiries from guests and hosts about their reservations, cancellations, refunds, listing properties and decision making on different issues such as cleanliness, house rules, security, privacy and review concerns etc. ➢ Handles incoming calls or inquiries from customers or clients for their hotel, flight and car reservations ➢ Making outbound calls to different clients such as hotels, airports, car rental establishments to further help out the customer ➢ Assists customers effectively by solving customer questions and ensures customer satisfaction ➢ Completes supporting paperwork and data entry as required Looking forward to working with you soon. Thanks and Regards, Myra