Dindi F. - Dindi Fernandez

Q: Can I interview Dindi before hiring?

Absolutely! You can request a video interview with Dindi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Dindi work in?

Dindi is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Dindi work full-time and weekends?

Yes, Dindi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Dindi use?

Dindi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Dindi start?

Dindi can typically start within 24-48 hours after you finalize the contract.

Q: Does Dindi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dindi to sign.

Philippines

$4.38

per hour

$701

per month

4.4(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed52 WPM

📶 Connection96 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Dindi

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About Dindi F.

Dindi specializes in dindi fernandez work, backed by 10+ years in the field. Dindi handles Social Media Management and Customer Service, plus Social Media Marketing and Insurance. Book Dindi for $4.38/hr - full-time monthly rate is $701.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dindi's Rate

4.38

🎉You save $3,680/month = $44,160/year

Profile Summary

Dindi Fernandez

I have 18 years of work experience in Customer Service & Incident Management. I am a BS Psychology graduate from Mindanao State University. My last two jobs led me to a technical path and enhanced my customer service and communication skills. I am a trained Immediate support skills provider for Mental health issues and a Love & life wellness coach. I am an experienced software tester and had completed several projects in the past. I am a goal-oriented, multitasker, professional, willing to be trained, and always welcome changes. For the past 18 years, I took inbound and outbound calls for network and billing-related complaints and escalations. As a Customer Service Representative of Dell International Services, Inc, for eight years I was part of the premium queue that handles complex customer concerns such as; Order status, replacement request, credit, debit and all other customer care issues. As an Incident Manager of Verizon Communications Incorporated it our task to minimize the negative impact of incidents by restoring normal service operation as quickly as possible. I worked with various internal and external technology partners to ensure timely service restoration, develop and deliver ITIL framework-based methodologies and document relevant processes to ensure that incidents are being managed within the service level agreements as per customer expectations and within contractual boundaries. Problem Management; Reducing the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing work around and fastest resolution. On a daily basis, I am working in high-pressure situations with all levels of employees within or outside the Company that we are dealing with. I have strong communication and stakeholder management skills. The ability to take initiative, ownership of process issues with minimal supervision, and the ability to multi-task, and prioritize multiple ongoing issues are some of my skills.

$4.38

Hourly Rate

$701

Monthly (Est.)

Freelance

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Social Media Marketing Insurance Real Estate

Languages

EnglishFilipino

Industries Supported

Hire Dindi for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Dindi keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Dindi F.

Can I interview Dindi before hiring?

Absolutely! You can request a video interview with Dindi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dindi work in?

Dindi is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dindi work full-time and weekends?

Yes, Dindi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dindi use?

Dindi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dindi start?

Dindi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dindi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dindi to sign. This ensures your confidential business information stays protected.