Jenny A. - E-Commerce Customer Service Representative l Amazon Virtual Assistant

Philippines

per hour

$960

per month

4.9(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed61 WPM

📶 Connection31 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Jenny

1
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2
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About Jenny A.

With 9 years of hands-on experience, Jenny brings proven expertise as a e-commerce customer service representative l amazon virtual assistant. Core competencies include Customer Service, Supply Chain, Account Management, Inventory Management. Rates: $6/hour or $960/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jenny's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

E-Commerce Customer Service Representative l Amazon Virtual Assistant

I am a dedicated and customer-focused professional with over five years of experience in customer service, quality assurance, and e-commerce support. My background includes four years as a Customer Service Representative in the BPO industry and one year as a Quality Analyst, where I developed strong communication, problem-solving, and customer relationship management skills. In addition, I have experience working remotely as an Amazon Virtual Assistant and Customer Service Representative for U.S.-based clients, supporting customers through phone, email, and chat channels. My expertise includes Amazon Seller Central management, Shopify customer support, order management, inventory monitoring, account health management, reimbursements, case management, returns and refunds processing, and shipment tracking. I am proficient in handling high volumes of customer interactions while maintaining professionalism, empathy, and attention to detail. I am also experienced in using tools such as Genesys, Dialpad, Amazon Seller Central, and Shopify, allowing me to adapt quickly to different systems and workflows. What I can offer is a strong work ethic, excellent communication skills, a customer-first mindset, and the ability to thrive in fast-paced remote environments. I am committed to delivering exceptional customer experiences, improving operational efficiency, and contributing to the success and growth of the business I support.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Customer Service Supply Chain Account Management Inventory Management Customer Service Support Email Support Amazon Dls Case Management Email Management Product Listing E-Commerce and Sales Support

Languages

EnglishFilipino

Industries Supported

Hire Jenny for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👩‍🎨

Kimberly Lewis - 6 months ago

Interior Design

Jenny brings creativity and precision to every project.

Frequently Asked Questions about Jenny A.

Can I interview Jenny before hiring?

Absolutely! You can request a video interview with Jenny before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jenny work in?

Jenny is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jenny work full-time and weekends?

Yes, Jenny is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jenny use?

Jenny is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jenny start?

Jenny can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jenny sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jenny to sign. This ensures your confidential business information stays protected.