Alice N. - E-commerce Operations |Order Management | Customer Experience Specialist

Kenya

$10

per hour

$1,600

per month

5.0(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed56 WPM

📶 Connection89 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Alice

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Alice N.

A Kenya-based e-commerce operations |order management | customer experience specialist, Alice combines 7 years of experience with a 5.0-star track record. Skilled in Customer Support and 3 other areas including Data Analysis, Operations Management, Quality Analyst. Hire Alice at $10/hr or $1,600/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Alice's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

E-commerce Operations |Order Management | Customer Experience Specialist

I help e-commerce businesses streamline operations, manage customer support, coordinate vendors, and optimize order management so founders can focus on growing their business. With the below skills : E-commerce Operations Management Order Management Vendor Management Customer Support & Customer Experience Process Improvement Project Coordination Data Analysis & Reporting KPI Monitoring Quality Assurance Stakeholder Management Cross-functional Collaboration Microsoft Excel Problem-solving Operations Strategy

$10

Hourly Rate

$1,600

Monthly (Est.)

Part-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Support Data Analysis Operations Management Quality Analyst

Languages

EnglishFilipino

Industries Supported

Hire Alice for: VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Alice N.

Can I interview Alice before hiring?

Absolutely! You can request a video interview with Alice before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Alice work in?

Alice is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Alice work full-time and weekends?

Yes, Alice is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Alice use?

Alice is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Alice start?

Alice can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Alice sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Alice to sign. This ensures your confidential business information stays protected.