Mery J. - E-commerce VA | Customer Support Expert | Shopify • Email Support • Order Management

Philippines

per hour

$800

per month

5.0(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection39 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Mery

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mery J.

Mery works as a dedicated e-commerce va | customer support expert | shopify • email support • order management with 3 years of professional experience. Mery focuses on eCommerce, Shopify, Product Descriptions, Customer Service for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mery's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

E-commerce VA | Customer Support Expert | Shopify • Email Support • Order Management

Out of thousands of profiles, you happened to click on mine. Thank you for being here! Hi! I’m Mery Jane, an E-commerce Virtual Assistant with nearly three years of customer service experience supporting customers through email, phone, and chat. I help online businesses provide excellent customer support, stay organized, and keep daily operations running smoothly. Here’s how I can support your business: • Email & Customer Support • Shopify Store Assistance • Order Processing & Tracking • Returns, Refunds & Exchanges • CRM Management (Salesforce & Zendesk) • Product Listings & Store Updates • Data Entry & Administrative Support • Google Workspace & Microsoft 365 • Canva Designs & Basic CapCut Editing • Inbox & Documentation Management While I’m new to the e-commerce VA industry, I’m a quick learner who enjoys picking up new tools, systems, and workflows. I take initiative to learn fast so you can focus on growing your business instead of worrying about constant supervision. I believe great customer service builds trust and keeps customers coming back. My goal is to become a reliable part of your team by providing accurate, organized, and dependable support every day. If you’re looking for someone who is proactive, detail-oriented, and committed to helping your business succeed, I’d love to connect. Feel free to send me a message. I’d be happy to learn more about your business and discuss how I can help.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

eCommerce Shopify Product Descriptions Customer Service Chat Support Email Support Outbound Calls Shopify Product Listing

Languages

EnglishFilipino

Industries Supported

Hire Mery for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Mery keeps our schedules organized and clients happy. Amazing!

Portfolio

Frequently Asked Questions about Mery J.

Can I interview Mery before hiring?

Absolutely! You can request a video interview with Mery before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mery work in?

Mery is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mery work full-time and weekends?

Yes, Mery is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mery use?

Mery is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mery start?

Mery can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mery sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mery to sign. This ensures your confidential business information stays protected.