Ian J. - E-commerce VA| Customer Support |Shopify Inventory Management & Product Listing

Kenya

$3.5

per hour

$560

per month

4.4(0 reviews)

Kenya

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed68 WPM

📶 Connection78 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Ian

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2
Request an interview
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Weekly billing, cancel anytime

About Ian J.

With 5 years of hands-on experience, Ian brings proven expertise as a e-commerce va| customer support |shopify inventory management & product listing . Core competencies include Shopify, Customer Service, Customer Support, Virtual Assistant. Rates: $3.5/hour or $560/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ian's Rate

$560/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

E-commerce VA| Customer Support |Shopify Inventory Management & Product Listing

I am a certified customer support specialist with 5 years of experience. Hands on skills in major CRM systmes: Zendesk, Salesforce, & HubSpot (2026). I am trained in Shopify store management with experience in product listings, inventory tracking, & order fullfilment workflows.

$3.5

Hourly Rate

$560

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Shopify Customer Service Customer Support Virtual Assistant Customer Experience SEO Content Writer Shopify Product Listing E-Commerce and Sales Support E-Commerce Support Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Ian for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for SaaS, VA for Retail

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Ian keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Ian J.

Can I interview Ian before hiring?

Absolutely! You can request a video interview with Ian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ian work in?

Ian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ian work full-time and weekends?

Yes, Ian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ian use?

Ian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ian start?

Ian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ian to sign. This ensures your confidential business information stays protected.