Charie M. - Customer Service Representative | Healthcare and Retail Billing Specialist

Philippines

per hour

$960

per month

5.0(0 reviews)

Philippines

Member since July 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed31 WPM

📶 Connection95 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Charie

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2
Request an interview
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3
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Weekly billing, cancel anytime

About Charie M.

With 4 years of hands-on experience, Charie brings proven expertise as a customer service representative | healthcare and retail billing specialist. Core competencies include eCommerce, Customer Service, Customer Support, Microsoft Office. Rates: $6/hour or $960/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Charie's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative | Healthcare and Retail Billing Specialist

I help customers solve problems, understand complex billing, and feel supported throughout every interaction. Over the past three years, I’ve worked with U.S.-based healthcare, retail, and telecommunications accounts, handling high-volume customer interactions across phone, email, chat, and outbound follow-ups. My experience includes medical and retail billing, account verification, claims coordination, payment processing, technical support, and customer account management. Throughout my career, I’ve consistently balanced efficiency with empathy, helping customers navigate complex situations while maintaining accuracy and compliance. I’m now seeking opportunities in Customer Support, Customer Success, Medical Billing, Healthcare Administration, and Virtual Assistance, where I can contribute to operational excellence while delivering outstanding customer experiences.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

eCommerce Customer Service Customer Support Microsoft Office Order Processing Product Management Administrative Support Google Workspace Healthcare Insurance Verification CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Charie for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Law Firms

Client Reviews

👨

Michael Chen - 2 weeks ago

TechStart Inc

Outstanding work ethic and attention to detail. Highly recommend!

Portfolio

Frequently Asked Questions about Charie M.

Can I interview Charie before hiring?

Absolutely! You can request a video interview with Charie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Charie work in?

Charie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Charie work full-time and weekends?

Yes, Charie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Charie use?

Charie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Charie start?

Charie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Charie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Charie to sign. This ensures your confidential business information stays protected.