Geraldine A. - Executive /Administrative Virtual Assistant, Customer Success Manager

Nigeria

per hour

$800

per month

4.8(0 reviews)

Nigeria

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed54 WPM

📶 Connection44 Mbps

✅ Success Rate100%

Meet Geraldine

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Hourly Rate ($)

Hours per Week

How to Hire Geraldine

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Geraldine A.

Geraldine specializes in executive /administrative , customer success manager work, backed by 10+ years in the field. Geraldine handles Customer Service and Customer Support, plus Data Entry and Email Handling. Book Geraldine for $5/hr - full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Geraldine's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive /Administrative Virtual Assistant, Customer Success Manager

Dedicated Customer Success and Virtual Assistant professional with over 15 years of experience in banking operations, customer service, administrative support, and relationship management. Skilled in customer onboarding, account management, customer retention, and resolving customer issues across phone, email, and live chat channels. Experienced in handling scheduling, data entry, reporting, document management, and supporting daily business operations with accuracy and professionalism. Proficient in using tools such as Microsoft Office Suite, Google Workspace, Slack, Zoom, HubSpot, Zendesk, Intercom, Asana, and ClickUp to improve customer experience and operational efficiency. Proven ability to build strong customer relationships, identify customer needs, provide effective solutions, and support business growth through upselling and cross-selling opportunities. Strong communication, problem-solving, and organizational skills with a customer-focused approach and passion for helping customers and businesses succeed.

Hourly Rate

$800

Monthly (Est.)

Freelance

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Email Handling Virtual Assistant Customer Experience Customer Retention Appointment Setting Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Geraldine for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. Geraldine transformed our workflow completely.

Frequently Asked Questions about Geraldine A.

Can I interview Geraldine before hiring?

Absolutely! You can request a video interview with Geraldine before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Geraldine work in?

Geraldine is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Geraldine work full-time and weekends?

Yes, Geraldine is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Geraldine use?

Geraldine is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Geraldine start?

Geraldine can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Geraldine sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Geraldine to sign. This ensures your confidential business information stays protected.