Sophia M. - Executive Assistant | Customer Support & Appointment Scheduling Specialist

Kenya

$10.00

per hour

$1,600

per month

4.6(0 reviews)

Kenya

Member since May 2026

Replies within 24 hours

💻Technical Readiness

⏱️ Response TimeReplies within 24 hours

⌨️ Typing Speed58 WPM

📶 Connection63 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Sophia

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About Sophia M.

Sophia works as a dedicated executive assistant | customer support & appointment scheduling specialist with 3 years of professional experience. Sophia focuses on Communications, Customer Service, Customer Support, Calendar Management for clients worldwide. Available at $10 hourly ($1,600 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Sophia's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive Assistant | Customer Support & Appointment Scheduling Specialist

I am a dedicated Virtual Assistant and Customer Support professional with experience in administrative support, client communication, appointment scheduling, and remote customer service. I have over three years of experience assisting customers through phone, email, and virtual communication channels while maintaining professionalism and delivering excellent service. My expertise includes calendar management, email correspondence, appointment setting, customer support, data entry, and administrative coordination. I am proficient in Google Workspace and Microsoft Office applications and have completed professional Virtual Assistant training focused on executive support, workflow organization, and remote collaboration. I have also supported international clients, managed schedules across multiple time zones, and maintained accurate records while working independently in remote environments. My strong communication skills, attention to detail, and ability to stay organized allow me to provide reliable support and help businesses operate efficiently. I am committed to delivering high-quality service, maintaining professionalism, and building positive client relationships while supporting business growth and operational success.

$10.00

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Calendar Management Cold Calling Appointment Setting Administrative Support Marketing Research

Languages

EnglishFilipino

Industries Supported

Hire Sophia for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Frequently Asked Questions about Sophia M.

Can I interview Sophia before hiring?

Absolutely! You can request a video interview with Sophia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Sophia work in?

Sophia is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Sophia work full-time and weekends?

Yes, Sophia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Sophia use?

Sophia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Sophia start?

Sophia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Sophia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Sophia to sign. This ensures your confidential business information stays protected.