Achieng - Executiveh Assistant & Customer Support Specialist | Scheduling, Live Chat & Ticketing | 3+

Kenya

per hour

$640

per month

4.6(0 reviews)

Kenya

Member since January 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed51 WPM

📶 Connection90 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Achieng

1
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2
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About Achieng

A Kenya-based executiveh assistant & customer support specialist | scheduling, live chat & ticketing | 3+ , Achieng combines 3 years of experience with a 4.6-star track record. Skilled in Communications and 3 other areas including Customer Service, Data Entry, Email Handling. Hire Achieng at $4/hr or $640/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Achieng's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executiveh Assistant & Customer Support Specialist | Scheduling, Live Chat & Ticketing | 3+

I'm a remote Executive Assistant and Customer Support Specialist with 3+ years of experience helping founders and e-commerce brands run smoothly. I manage calendars, travel, vendor coordination, and day-to-day admin, while also handling phone, email, and live chat support at scale. In past roles I maintained 98% service-level adherence, 99% data accuracy, and 95%+ customer satisfaction. I take full ownership of tasks, communicate proactively, and solve problems before they escalate. Comfortable with Shopify, Zendesk, Gorgias, Freshdesk, Intercom, Google Workspace, Slack, and Zoom. VA Certified (ALX Kenya). I'm reliable, detail-oriented, and looking for a long-term client relationship, not just one-off tasks. Available immediately, full-time, remote, across US business hours.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Data Entry Email Handling Virtual Assistant CRM Project Management Travel Planning Calendar Management Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Achieng for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🍳

Jason Wright - 8 months ago

Restaurant Group

Reliable, efficient, and always positive. A pleasure to work with.

Portfolio

Frequently Asked Questions about Achieng

Can I interview Achieng before hiring?

Absolutely! You can request a video interview with Achieng before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Achieng work in?

Achieng is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Achieng work full-time and weekends?

Yes, Achieng is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Achieng use?

Achieng is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Achieng start?

Achieng can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Achieng sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Achieng to sign. This ensures your confidential business information stays protected.