Ruben M. - Executive Assistant | Operations & Customer Support Specialist

Philippines

$16.5

per hour

$2,640

per month

4.4(0 reviews)

Philippines

Member since November 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed83 WPM

📶 Connection62 Mbps

✅ Success Rate98%

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Hours per Week

How to Hire Ruben

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About Ruben M.

Ruben works as a dedicated executive assistant | operations & customer support specialist with 2 years of professional experience. Ruben focuses on eCommerce, Customer Service, Calendar Management, Office Administration for clients worldwide. Available at $16.5 hourly ($2,640 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ruben's Rate

$2,640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive Assistant | Operations & Customer Support Specialist

💼 About Me Dynamic and results-driven professional with 1+ year of experience in logistics BPO, 6 months in E-commerce customer service, and currently serving as an Executive Assistant to the owner of a large sales and marketing company based in the U.S. I thrive in high-pressure environments—managing high volumes of calls and tickets, resolving complex customer issues with empathy, processing returns and refunds, and guiding customers toward the best product choices. In my EA role, I support executive-level operations by managing calendars, handling professional communications on behalf of the executive with managers, partners, and prospective partners, and ensuring smooth day-to-day business coordination. I also manage GoHighLevel (GHL) for applicant tracking, oversee social media management, assist with ad processing, handle website management, and perform a wide range of administrative tasks that keep operations efficient and organized. I bring proven problem-solving skills, exceptional communication, and a strong customer- and business-first mindset that enhances satisfaction, builds trust, and supports scalable growth. I’m passionate about helping businesses succeed through reliable support, strategic organization, and meaningful professional connections. 🔑 Core Skills: Executive Assistance & Admin Support | Calendar & Inbox Management Professional Communication & Stakeholder Coordination Customer Service Excellence | High-Volume Call & Ticket Handling Returns & Refund Management | Order Processing & Fulfillment Support GoHighLevel (GHL) Management | Social Media & Website Management Ad Processing Support | Product Guidance & Recommendations Strong Communication | Problem-Solving | Empathy Let’s connect! I’m open to part-time, long-term, or project-based work.

$16.5

Hourly Rate

$2,640

Monthly (Est.)

Part-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

eCommerce Customer Service Calendar Management Office Administration

Languages

EnglishFilipino

Industries Supported

Hire Ruben for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Entrepreneurs

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Ruben is a true professional.

Frequently Asked Questions about Ruben M.

Can I interview Ruben before hiring?

Absolutely! You can request a video interview with Ruben before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ruben work in?

Ruben is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ruben work full-time and weekends?

Yes, Ruben is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ruben use?

Ruben is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ruben start?

Ruben can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ruben sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ruben to sign. This ensures your confidential business information stays protected.