Suliyat O. - Executive Assistant, Virtual Assistant & Customer Support: calendar, email, travel, CRM, records.

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Executive Assistant, Virtual Assistant & Customer Support: calendar, email, travel, CRM, records.

Your time is valuable. Let me take the admin off your plate. I’m Suliyat, an Executive Assistant, Virtual Assistant and Customer Support Specialist with 3+ years of experience helping busy professionals and growing businesses stay organized, responsive and on schedule. My experience I currently support an executive by managing the calendar, confirming client appointments and coordinating business meetings. I handle client, applicant and lead messages across email, WhatsApp, Instagram and website inquiries, and I enter and update 50+ leads a day in Google Sheets, Excel and Zoho CRM. Before this, I worked on-site as an Office Secretary and Executive Assistant, handling scheduling, correspondence, travel arrangements, expense records, meeting minutes and confidential filing. What I can do for you Calendar, inbox and appointment management Travel planning and itinerary coordination Meeting coordination, agendas and minutes Data entry, spreadsheets and record keeping Expense tracking and document preparation Customer support by email, chat and WhatsApp Lead follow-up and CRM updates Applicant and client registration Tools I use: Zoho CRM, HubSpot, Zendesk, Freshdesk, Google Workspace, Microsoft Office, Outlook and Calendly. Why clients choose me Accurate: I check my work, and my science laboratory training taught me that small errors matter. Discreet: I treat your business and client information as confidential. Responsive: I reply promptly, follow up until things are done and keep you updated without being chased. Clear communicator: I’m fluent in English and Yoruba and write professional replies that sound like your brand. Quick to learn: I picked up new CRM and helpdesk tools easily and adapt to your systems and way of working. If you need a dependable assistant who is organized, proactive and easy to work with, send me a message. I’d be glad to start with a small task so you can see my work. Tell me if the platform has a character limit for this section, and I’ll cut it to fit.

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Hire Suliyat for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare