Temi E. - Executive VA | Email Management| Operations, Client Relations & Support Specialist

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Executive VA | Email Management| Operations, Client Relations & Support Specialist

I am an Executive Assistant and Operations Specialist with 7+ years of remote experience supporting founders, executives, agencies, and growing businesses globally from every part of the world. I step in to bring structure, clarity, and consistency behind the scenes, providing reliable support so your daily backend operations run smoothly with minimal supervision. I operate seamlessly across international time zones and am also open to considering onsite opportunities depending on the scope of the role. Areas of Expertise: ✓ Inbox & Ticket Backlog Management: I independently dive into overwhelmed corporate queues, disorganized business inboxes, or customer support ticket pipelines, rapidly clearing them out and setting up clean systems so no message is missed. ✓ Customer Support & Retention: Deeply experienced in managing client relations, clearing complex ticket escalations, and turning high-pressure customer situations into positive outcomes to safeguard your brand's reputation. ✓ Shopify & E-commerce Operations: Experienced in handling backend online store operations, managing product listings, updating customer data, and ensuring seamless order fulfillment flows. ✓ Team Coordination & Client Onboarding: I keep daily workflows moving by organizing team tasks, ensuring project accountability, and managing the onboarding process for new clients or team members. ✓ Social Media Inbox Management: Managing Meta Business Suite (Facebook & Instagram DMs, posts, and comments) to ensure your followers receive fast, professional, and engaging responses. ✓ Data Entry & Database Management: Keeping your backend data, CRM pipelines, and internal tracking perfectly organized and secure. Tools & Platforms Mastered: Shopify, Zendesk, Gorgias, HubSpot, Salesforce, Zoho CRM, ClickUp, Asana, Trello, Notion, Slack, Meta Business Suite, and more. What You Can Expect: Dependable Support: I manage my responsibilities efficiently, requiring minimal supervision or hand-holding. Professional Communication: Clear, polished communication across email, live chat, and phone channels. Strong Attention to Detail: Ensuring backend documentation and data entry are accurate. Absolute Confidentiality: Protecting your internal business data and client information. If you're looking for a reliable partner to support your operations, customer relations, and administrative processes, let's connect. I'd love to learn more about your business and discuss how I can help you save time, improve efficiency, and stay focused on growth.

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Hire Temi for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping