Eniola A. - Executive VA for Technology, Banking and Investment| Calender & Email Management| Personal VA

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Executive VA for Technology, Banking and Investment| Calender & Email Management| Personal VA

I am a Tech-Savvy Virtual Assistant and Client Management Specialist with over three years of experience supporting business operations, streamlining administrative workflows, and building strong client relationships. My expertise lies in combining administrative efficiency, customer service, technology, and problem-solving to help businesses stay organized, improve communication, and deliver exceptional client experiences. Throughout my experience at Netcapital, I have managed calendars and meetings, coordinated client communications, maintained CRM records, handled executive inboxes, supported customer onboarding, and organized business data. I have also contributed to operational efficiency by transitioning paper-based client communication records into structured, cloud-based tracking systems. Core Areas of Expertise • Virtual & Executive Assistance: Calendar management, meeting coordination, inbox management, scheduling, follow-ups, and administrative support. • Client Management & Customer Experience: Client onboarding, customer inquiries, relationship management, complaint resolution, and client retention. • CRM & Communication Platforms: HubSpot CRM, Salesforce, Discord, and WhatsApp [hidden] for managing client interactions, maintaining communication, and supporting relationship-building workflows. • Microsoft & Google Workspace: Microsoft Word, Excel, Outlook, PowerPoint, Teams, and OneNote, alongside Google Workspace, Google Sheets, Google Calendar, and Calendly. • AI-Assisted Productivity: ChatGPT, Grok, Google Gemini, and Claude for research, reviewing information, assessing ideas, refining drafts, improving professional documents, and supporting informed decision-making. • Digital Content & Organization: Canva, content creation, content scheduling, document preparation, data management, and workflow coordination. AI & Operational Efficiency I am particularly interested in using AI and digital tools to simplify repetitive tasks, improve information management, and enhance the quality of business deliverables. I use AI to support research, evaluate and refine ideas, improve written communication, and optimize professional documents. I also recognize the importance of human judgment, fact-checking, and manual review to ensure accuracy and reliability. My approach is to use technology purposefully: not simply to complete tasks faster, but to improve the quality, consistency, and efficiency of the work delivered. Education & Professional Availability I am currently pursuing a National Diploma in Computer Engineering at Yaba College of Technology as a part-time student. My part-time study arrangement allows me to prioritize my professional responsibilities and maintain my work commitments while continuing my education. I bring an analytical mindset, technical curiosity, adaptability, and a strong willingness to learn new systems. I am open to opportunities in Virtual Assistance, Executive Assistance, Client Management, Customer Success, Customer Support, and Business Operations, where I can contribute to organized workflows, positive client experiences, and business growth. I believe excellent support goes beyond completing assigned tasks. It involves anticipating needs, communicating effectively, solving problems, maintaining accurate records, and helping businesses operate more efficiently. Let’s connect!

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Hire Eniola for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail