Shiela A. - Executive Virtual Assistant, Medical VA, Instructional Designer, Trainer

Philippines

$7.00

per hour

$1,120

per month

4.5(0 reviews)

Philippines

Member since January 2020

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed44 WPM

📶 Connection44 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Shiela

1
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About Shiela A.

Shiela specializes in executive , medical va, instructional designer, trainer work, backed by 10+ years in the field. Shiela handles Phone Support and Technical Support, plus Project Scheduling and Employee Training. Book Shiela for $7/hr - full-time monthly rate is $1,120.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Shiela's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive Virtual Assistant, Medical VA, Instructional Designer, Trainer

The Property Frontline | Mar 2021 – Present Executive Virtual Assistant to the CEO | Social Media Manager | Web Designer • Schedule and coordinate meetings, acting as the primary contact for internal and external stakeholders. • Create and edit reports, presentations, and documents to support executive functions. • Plan and develop social media campaigns, craft compelling content, and manage website updates for functionality and SEO optimization. • Oversee project timelines, client communications, and implement responsive design and usability testing Rhythme Management Group (Nov 2022 – Aug 2025) Client Support Specialist | Medical Virtual Assistant • Ensured accurate and confidential uploading of patient information into the EMR system in strict adherence to healthcare regulations. • Handled patient scheduling with accuracy, streamlining coordination between patients and medical staff. • Delivered patient details promptly to clinicians, supporting seamless workflows and enhancing care coordination. • Maintained well-organized medical records, enabling effective collaboration between providers, patients, and staff. Cardiocheck LLC (Nov 2020 – Oct 2022) Medical Virtual Assistant | Trainer • Manage patient health records in CRM and EMR. • Provide service for cardiac monitoring device via phone and email. • Ensure accuracy of billing for patients’ medical insurance. . • Communicate orders with cardio monitor vendors. • Train newly hired virtual assistants with product and process flow. • Facilitate refresher training for tenured virtual assistants. Real Estate IQ (November 2019 - Nov 2020) Instructional Designer - Trainer • Create engaging learning activities and compelling course content. • Conduct instructional research and analysis on learners and context. • Create training materials for company products and processes. • Train newly hired employees and endorse to their departments. Accelerated Advancement Group (August 2019 - Mach 2020) Virtual Assistant • Cold Caller/Appointment Setter • Do outbound calls and identify individuals who want to sell their properties. • Collect information about properties. • Perform comparative market analysis. • Calculate and run rental analysis Transcom Worldwide (Philippines), Inc. (February 21, 2014 - August 2019) Transcom - Filinvest Bldg. 167 EDSA Brgy. Wack-Wack Mandaluyong City, Metro Manila, 1550 Product Trainer (July 2015 - Aug 2019) ● Samsung Electronics Australia, New Zealand and Philippines ● Train newly hired technical support agents and endorse qualified agents to production. ● Up train tenured agents to ensure continuous product and customer service excellence Competency. ● Coordinate with relevant departments responsible in creating training materials to ensure that modules are calibrated to meet the needs of the training audience. Customer Service/Technical Support Representative (February 2014 - June 2015) ● Samsung Electronics Australia - HHP Technical Support Representative ● Samsung Electronics New Zealand - Audio Visual Support Representative ● Resolve technical and non-technical enquiries about mobile and audio visual products. Convergys Phils. Services UP Ayala Technohub (October 2012 - January 2014) Technical Support Representative Level 2 ● AT&T U-verse ● Provide billing, technical and non-technical assistance to customers TV, phone and Internet service. Sykes Asia Inc Burgundy Tower, Buendia (August 2010 - October 2012) Customer Service Representative (April 2012 - October 2012) ● Abbott Diabetes Care - Customer Service ● Provide technical and non-technical assistance to Glucometer users. ● Process replacements for the product and coordinate with US pharmacies. Technical Support Representative (August 2010 - April 2012) ● Verizon - VOIP Analyst ● Connect and disconnect telephone lines for business accounts. ● Assists in generating and validating team reports.

$7.00

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Phone Support Technical Support Project Scheduling Employee Training Training Development Calendar Management Administrative Support Instructional Design

Languages

EnglishFilipino

Industries Supported

Hire Shiela for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for Entrepreneurs, VA for Startups

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Portfolio

Frequently Asked Questions about Shiela A.

Can I interview Shiela before hiring?

Absolutely! You can request a video interview with Shiela before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Shiela work in?

Shiela is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Shiela work full-time and weekends?

Yes, Shiela is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Shiela use?

Shiela is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Shiela start?

Shiela can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Shiela sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shiela to sign. This ensures your confidential business information stays protected.