Susan J. - Executive Virtual Assistant | Admin & Customer support specialist

Kenya

$5.50

per hour

$880

per month

4.8(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed50 WPM

📶 Connection52 Mbps

✅ Success Rate100%

Meet Susan

Hire Susan

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Susan

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Susan J.

With 7 years of hands-on experience, Susan brings proven expertise as a executive virtual assistant | admin & customer support specialist. Core competencies include eCommerce, Presentations, Customer Support, Data Entry. Rates: $5.5/hour or $880/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Susan's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive Virtual Assistant | Admin & Customer support specialist

I am a reliable Virtual Assistant and Customer Support professional with experience in administration, customer service, e-commerce, and operations. I help businesses stay organized, respond to customers quickly, and keep daily tasks moving smoothly. I can help you with: Customer Support: Responding to emails, chats, and customer questions in a friendly and professional way. Administrative Support: Managing information, updating records, organizing files, and handling daily office tasks. Email & Calendar Management: Keeping inboxes organized, responding to messages, and helping manage schedules and appointments. Order & E-commerce Support: Helping with orders, returns, deliveries, customer complaints, and follow-ups. Research: Finding useful information online, comparing options, and preparing clear reports. Data Entry & Record Keeping: Entering, updating, and checking information carefully and accurately. Operations Support: Following up on tasks, tracking deadlines, solving simple problems, and making sure work gets completed. Communication: Communicating clearly with customers, clients, team members, and business partners. Problem Solving: Listening to customer needs, finding solutions, and knowing when to escalate an issue. Remote Work: I am comfortable working independently, following instructions, meeting deadlines, and keeping clients updated. I am organized, dependable, quick to learn, and comfortable using digital tools to get work done. My goal is simple: to make your work easier, keep your customers happy, and help your business run smoothly. If you need someone who takes responsibility, communicates well, and gets tasks done without constant supervision, I would be happy to support your team.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

eCommerce Presentations Customer Support Data Entry Internet Research Administrative Support Consumer Research Process Improvement Operations Assistant Healthcare Support

Languages

EnglishFilipino

Industries Supported

Hire Susan for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Susan has an eye for detail that's perfect for our business.

Frequently Asked Questions about Susan J.

Can I interview Susan before hiring?

Absolutely! You can request a video interview with Susan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Susan work in?

Susan is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Susan work full-time and weekends?

Yes, Susan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Susan use?

Susan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Susan start?

Susan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Susan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Susan to sign. This ensures your confidential business information stays protected.