Nancy M. - Executive Virtual Assistant | Operations & Client Support

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Executive Virtual Assistant | Operations & Client Support

I’m a Virtual Assistant, Operations Support, and Business Development professional providing remote support to SaaS founders, CEOs, agencies, e-commerce brands, real estate professionals, and remote teams. I handle the administrative, executive, customer-facing, sales, and operational work that keeps businesses organised, responsive, and moving forward. My services include executive assistance, inbox and calendar management, customer and client communication, CRM administration, lead generation, lead qualification, personalised outreach, cold calling, cold email, LinkedIn prospecting, lead follow-ups, appointment setting, sales support, project coordination, online research, data entry, SOP and process documentation, workflow management, e-commerce operations, bookkeeping and financial administration, social media support, content planning, and operational reporting. My B2B sales experience includes managing 10–40 outbound calls and 50–150 outbound emails daily, qualifying prospects through structured discovery, maintaining CRM records, handling objections, following up with prospects, and scheduling 40–120 client meetings per month. I work with Apollo, Instantly, Waalaxy, LinkedIn Sales Navigator, Dripify, HubSpot, and GoHighLevel to support prospect research, personalised outreach, lead management, pipeline activity, and follow-up. I also build practical systems that improve visibility, reduce repetitive work, and keep important tasks on track. My client work has delivered measurable operational results, including reclaiming 10+ hours per week, achieving 92% faster email response time, and reducing day-to-day operational involvement by 80%. These results come from structured inbox and calendar management, workflow design, CRM processes, documentation, automation, and operational coordination. I work with Google Workspace, Microsoft 365, Gmail, Outlook, Google Calendar, Calendly, Notion, ClickUp, Trello, Asana, Zapier, Make, HubSpot, GoHighLevel, Follow Up Boss, Dripify, Zendesk, Gorgias, Intercom, LiveChat, Shopify, Amazon Seller Central, Etsy, WooCommerce, Excel, Google Sheets, Airtable, LinkedIn, LinkedIn Sales Navigator, Helium 10, Canva, Meta Suite, ChatGPT, Claude, Microsoft Teams, Zoom, Google Meet, Slack, and AI-powered content tools. I provide structured remote support that helps businesses stay organised, respond faster, maintain accurate information, streamline operations, and create more capacity for growth, strategy, and revenue.

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Hire Nancy for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Insurance, VA for Healthcare