Criselda M. - Experienced Customer Service Representative

Philippines

$3.13

per hour

$501

per month

5.0(0 reviews)

Philippines

Member since December 2019

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed84 WPM

📶 Connection37 Mbps

✅ Success Rate97%

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Hours per Week

How to Hire Criselda

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About Criselda M.

Criselda specializes in experienced customer service representative work, backed by 10+ years in the field. Criselda handles Customer Service and Email Handling, plus Virtual Assistant. Book Criselda for $3.13/hr - full-time monthly rate is $501.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Criselda's Rate

$501/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Experienced Customer Service Representative

I was employed as a chat support for an Amazon Dropshipping Automation Service company and this is my first home based job. In the past, I worked in BPO companies for almost 10 years as a CSR, TSR, and interim Team Leader. I believe that the skills and experience I have gained at those positions make me an ideal candidate for this job. As CSR, TSR and interim Team Leader, I have developed strong customer service and leadership skills. I learned how to handle difficult customers and complaints as a CSR/TSR for US and Australia telcos. As a Team Leader, I learned how to manage people and the stats at the same time. I am confident that my experience in this field qualify me for consideration. I am also a quick learner and I can easily adjust whatever task will be given to me. I look forward to receive a call from you and discussing my qualifications in more detail.

$3.13

Hourly Rate

$501

Monthly (Est.)

Part-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Email Handling Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Criselda for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

⚽

Eric Campbell - 10 months ago

Sports Equipment

Good work and reliable communication. Happy with the results.

Portfolio

Frequently Asked Questions about Criselda M.

Can I interview Criselda before hiring?

Absolutely! You can request a video interview with Criselda before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Criselda work in?

Criselda is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Criselda work full-time and weekends?

Yes, Criselda is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Criselda use?

Criselda is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Criselda start?

Criselda can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Criselda sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Criselda to sign. This ensures your confidential business information stays protected.