Augustine D. - FinOps & Billing Operations Manager | AR/AP & Customer Success Expert

Ghana

$5.5

per hour

$880

per month

4.8(0 reviews)

Ghana

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed72 WPM

📶 Connection43 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Augustine

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About Augustine D.

Looking for a reliable finops & billing operations manager | ar/ap & customer success expert? Augustine has spent 7 years mastering this role. Day-to-day tasks span Bookkeeping, Customer Support, Data Analytics, Data Cleansing. Start at $5.5 per hour, or $880 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Augustine's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

FinOps & Billing Operations Manager | AR/AP & Customer Success Expert

I am an MBA graduate (University of the People, 2023) with 10+ years of proven experience in Finance and Operations, specializing in Accounts Receivable/Payable, Customer Support, Operations Management, and Stakeholder Engagement. I am not just a virtual assistant. I am your remote FinOps & Operations Partner, who understands that unpaid invoices and unhappy customers kill growth. What I Can Offer You: 1. Flawless Financial Operations With a decade in AR/AP, I will clean up your books, reconcile your Stripe, PayPal, and bank accounts, manage vendor payments, and chase unpaid invoices so you never leave money on the table. Expert in QuickBooks, Xero, and advanced Excel/Sheets. 2. Customer Success That Retains Revenue I turn frustrated customers into loyal fans. I handle billing disputes, refunds, subscription issues, and high-volume tickets via Zendesk & Intercom with empathy and speed , reducing churn. 3. Operations That Run While You Sleep Based in Ghana (GMT), I offer a true time-zone advantage. I create SOPs, automate your workflows with Zapier/M[hidden], manage vendors and stakeholders, and keep your Notion, Slack, and Loom organized. You wake up to updates, not problems. If you need someone who can talk finance with your accountant, support with your customers, and operations with your team , let's talk. Available for: Full-time, Part-time, and Project-based roles.

$5.5

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Bookkeeping Customer Support Data Analytics Data Cleansing Financial Analysis Call Handling Account Reconciliation Email Management Billing Specialist Accounts Payable and Receivable Management

Languages

EnglishFilipino

Industries Supported

Hire Augustine for: VA for Accounting Firms, VA for Small Business, VA for SaaS, VA for Consultants, VA for Coaches

Client Reviews

👩

Sarah Johnson - 1 week ago

ShopifyPlus Store

Augustine is the best VA I've ever worked with. Always on time, proactive, and incredibly skilled.

Frequently Asked Questions about Augustine D.

Can I interview Augustine before hiring?

Absolutely! You can request a video interview with Augustine before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Augustine work in?

Augustine is based in Ghana and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Augustine work full-time and weekends?

Yes, Augustine is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Augustine use?

Augustine is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Augustine start?

Augustine can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Augustine sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Augustine to sign. This ensures your confidential business information stays protected.