Kimberly B. - General & Executive VA | Shopify VA | Customer Support VA | Social Media Management VA

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General & Executive VA | Shopify VA | Customer Support VA | Social Media Management VA

I am a dedicated Virtual Assistant with experience in Shopify store management, customer support, administrative assistance, executive support, and Canva design. I help businesses streamline daily operations by managing schedules, emails, orders, customer communications, product listings, inventory, and administrative tasks while ensuring efficient workflows and exceptional customer experiences. With strong attention to detail, excellent organizational skills, and a proactive approach, I am committed to delivering accurate, reliable, and high-quality support. I thrive in fast-paced environments, adapt quickly to new tools and processes, and continuously seek opportunities to learn and contribute to business growth. What I Handle: • Administrative Support — Calendar management, email management, document preparation, file organization, data management, appointment scheduling, record keeping, and day-to-day administrative operations • Executive Support — Managing executive calendars, scheduling meetings, coordinating appointments, preparing reports, organizing business documents, handling correspondence, managing travel arrangements, and assisting with daily executive tasks • Order Management — Order processing, order tracking, cancellations, returns, refunds, exchanges, and customer order follow-ups • Shopify Management — Product research, product uploads, inventory updates, collection management, store maintenance, and SEO-optimized product descriptions • Customer Support (3+ Years) — Email support, live chat support, Zendesk, Helpdesk, Gmail, customer issue resolution, order inquiries, and customer relationship management • Social Media Support — Responding to Instagram, Facebook, and TikTok messages, comments, customer inquiries, and maintaining professional customer engagement • Canva Design — Creating social media graphics, promotional materials, marketing banners, presentations, flyers, brochures, business visuals, and branded content using Canva • Data Entry — Accurate data entry, spreadsheet management, database maintenance, data verification, and CRM updates • CRM Management — Customer record maintenance, database organization, lead tracking, account updates, and customer information management • E-commerce Support — Product maintenance, customer communication, store operations support, inventory monitoring, and order fulfillment assistance • Online Research — Product research, competitor analysis, market research, and information gathering for business needs • Microsoft Office & Google Workspace — Document creation, spreadsheet management, presentation preparation, file organization, and collaboration tools • Marketing Support — Canva graphics creation, social media content scheduling, promotional assistance, basic content creation, and brand support If you're looking for a reliable Virtual Assistant to help streamline your operations, enhance customer satisfaction, improve productivity, and support your business growth, I'd love to connect. Feel free to send me a message to discuss how I can help your business achieve its goals. Rate: $5–$10/hour (Negotiable depending on responsibilities and workload) Availability: Full-Time, Part-Time, Gig, or Project-Based with a flexible schedule Portfolio & Work Samples: https://kimberlybordeos.[hidden][hidden]e/ Payment Methods: Wise, PayPal, Payoneer, GCash, or Bank Transfer Let's Work Together!

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Hire Kimberly for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for SaaS, VA for Retail