Ramil R. - General Virtual Assistant

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General Virtual Assistant

Virtual Assistant Application – Ramil P. Racman Jr. 1. Your name and location My name is Ramil P. Racman Jr., and I am based in the Philippines. 2. Your previous VA experience I have experience working as a Virtual Assistant, Administrative Support professional, Appointment Setter/Cold Caller, Customer Service Representative, and Case Manager. As a Virtual Assistant, I handled day-to-day e-commerce operations, customer inquiries, order processing, product listings, inventory monitoring, email and chat support, data entry, and administrative tasks. I also have experience with calendar scheduling, email management, lead generation, prospect research, and client communication. I have also completed a General Virtual Assistant Mastery Course, where I received training in executive assistance, administrative support, social media management, lead generation, CRM fundamentals, and content creation. 3. Your HubSpot experience My direct hands-on experience with HubSpot is currently limited. I have not yet worked extensively inside HubSpot in a professional role. However, I have experience and training with GoHighLevel, including CRM fundamentals, workflow management, and automation concepts. I also have experience with lead generation, prospect research, data management, and client communication, which I believe would allow me to learn and adapt to HubSpot quickly. I prefer to be transparent about my experience while emphasizing that I am comfortable learning new CRM systems and processes. 4. Your sales/lead-generation experience I have professional experience as an Appointment Setter and Cold Caller, handling multiple campaigns, generating leads, engaging prospects, qualifying potential customers, scheduling appointments, and maintaining client communication. I have also completed lead-generation training where I practiced prospect research, lead-list building, data entry, and cold outreach strategies. My customer service and sales-support background has helped me develop strong communication, follow-up, and objection-handling skills. 5. Your social-media experience I have training and practical experience in social media management, particularly with: Facebook Instagram Snapchat I have experience with content creation, scheduling, engagement strategies, social media management, and basic analytics tracking. I am also familiar with using Canva to create social-media graphics and templates. 6. Your content-creation experience Yes, I can use Canva to create professional social-media graphics, templates, and marketing materials. I have training in social-media content creation and have practiced creating posts and visual materials for social-media platforms. I am also comfortable learning and using tools for short-form video editing and creating engaging social-media content. 7. Your e-commerce experience Yes. I have worked as a Virtual Assistant supporting e-commerce operations. My responsibilities included: Customer inquiries and support Order processing Product listings Inventory monitoring Email and chat support Administrative tasks Maintaining accurate records Supporting smooth day-to-day online store operations My experience has been with e-commerce operations, although I have not had extensive hands-on experience specifically with WooCommerce or Shopify. I am confident that my previous e-commerce and administrative experience would allow me to learn either platform quickly. 8. Your English communication level I would describe my English communication skills as professional and fluent, both written and verbal. My previous experience in customer service, technical support, sales, appointment setting, training, and case management required me to communicate professionally with customers, prospects, colleagues, and clients. 9. Your hourly rate My expected rate is $5–$7 USD per hour, depending on the responsibilities, workload, and required level of expertise. I am open to discussing the rate based on the role and long-term opportunity. 10. Your available working hours I am flexible with my working hours and can adjust my schedule based on the client's preferred working hours and time zone. I am particularly interested in a stable, long-term opportunity where I can consistently support the client's business. 11. Your computer/internet setup I have a personal computer and a reliable internet connection suitable for remote work, including video meetings, CRM work, customer support, administrative tasks, and other VA responsibilities. I am comfortable working with tools such as Google Workspace, Slack, Zoom, Google Meet, Notion, Calendly, Canva, GoHighLevel, and Apollo. 12. Examples of previous work Relevant examples of my previous experience include: Lead Generation & Appointment Setting: Prospect research, lead-list building, cold calling, outreach, lead engagement, and appointment scheduling. E-commerce VA: Customer support, order processing, product listings, inventory monitoring, email/chat support, and administrative operations. Administrative Support: Calendar scheduling, documentation, data entry, record organization, email management, and daily administrative assistance. Social Media: Facebook and Instagram management, content creation, scheduling, engagement, and Canva-based graphics. Customer & Technical Support: Customer service, troubleshooting, account support, issue resolution, and professional communication. Training: Experience as a Foundation Trainer, helping new and existing team members understand products, processes, and service standards. I am a results-driven and adaptable professional who is comfortable learning new tools and systems. While I may not have extensive hands-on experience with every platform mentioned, I am a fast learner, highly organized, and committed to delivering reliable and professional support.

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Hire Ramil for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches