Dear Team, I am writing to express my interest in the Virtual Assistant (GHL Experience) position at your company. With a strong background in GoHighLevel (GHL) operations and a solid foundation in customer support, administrative tasks, and transportation dispatch, I am confident in my ability to contribute effectively and immediately to your team. In my previous roles, I have worked extensively within the GHL platform, including: Creating and managing sub-accounts Completing A2P registration for SMS compliance Building and customizing sales pipelines with tailored stage names Creating and managing custom values and fields Designing automations within GHL and integrating external tools via Zapier Managing domains through GoDaddy, Namecheap, and Porkbun (DNS setup, email configuration) Updating and maintaining snapshots for streamlined onboarding and process replication In addition to my GHL expertise, I bring experience in customer support and dispatch operations, where I: Handled inbound/outbound calls and inquiries professionally and efficiently Managed transportation logistics, including scheduling and coordinating driver dispatch Ensured timely pickup and drop-off of clients, proactively solving any route or scheduling issues Maintained confidentiality and handled sensitive medical and private member information with care Submitted therapy and service documentation in accordance with HIPAA and internal standards Acted as the primary point of contact to resolve issues and ensure client satisfaction at all times I pride myself on being organized, proactive, and highly dependable. I’m passionate about building systems that are scalable, efficient, and user-friendly for both clients and internal teams. I would love the opportunity to further discuss how my skills align with your team's needs. Links for your review: 📄 CV 🧩 Workflow Sample 📹 Video Introduction Thank you for considering my application. I look forward to the opportunity to contribute to your team. Best regards, Raziel James D. Mongaya