Lorena G. - Guest Communications Specialist | Airbnb, B[hidden], Guesty & Hostaway Expert

Q: Can I interview Lorena before hiring?

Absolutely! You can request a video interview with Lorena before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Lorena work in?

Lorena is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Lorena work full-time and weekends?

Yes, Lorena is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Lorena use?

Lorena is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Lorena start?

Lorena can typically start within 24-48 hours after you finalize the contract.

Q: Does Lorena sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lorena to sign.

Philippines

per hour

$1,120

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed79 WPM

📶 Connection65 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Lorena

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About Lorena G.

Lorena works as a dedicated guest communications specialist | airbnb, b[hidden], guesty & hostaway expert with 10+ years of professional experience. Lorena focuses on Airbnb, Property Management, Administrative Support, Guest Relation Specialist for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Lorena's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Guest Communications Specialist | Airbnb, B[hidden], Guesty & Hostaway Expert

Experienced Guest Communications Specialist and Property Management Virtual Assistant with over 8 years of experience supporting short-term rental and hospitality businesses. Skilled in managing guest communications, reservations, calendar management, pricing updates, and day-to-day property operations across Airbnb, B[hidden], Vrbo, and direct booking channels. Proficient in Guesty, Hostaway, Hospitable, Tokeet, PriceLabs, Google Workspace, Asana, and other property management tools. Experienced in handling guest inquiries, booking modifications, refunds, damage claims, check-in and check-out coordination, maintenance scheduling, and cleaner management while maintaining high levels of guest satisfaction. Known for being reliable, detail-oriented, and responsive, with strong written communication skills and the ability to work independently in a remote environment. I take pride in providing excellent customer service, solving problems efficiently, and helping property owners deliver exceptional guest experiences. I am currently seeking remote opportunities in guest communications, property management, customer support, virtual assistance, and hospitality operations.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Airbnb Property Management Administrative Support Guest Relation Specialist Airbnb Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Lorena for: VA for Law Firms, VA for Healthcare, VA for Small Business

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Lorena's organizational skills.

Frequently Asked Questions about Lorena G.

Can I interview Lorena before hiring?

Absolutely! You can request a video interview with Lorena before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Lorena work in?

Lorena is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Lorena work full-time and weekends?

Yes, Lorena is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Lorena use?

Lorena is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Lorena start?

Lorena can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Lorena sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lorena to sign. This ensures your confidential business information stays protected.