Mary K. - I am a dedicated customer service and administrative professional with experience in handling customer inquiries, processing orders, preparing invoices and quotations, and resolving customer issues. My previous role at Mafraq Computers helped me develop excellent communication, organization, and problem-solving skills. I am comfortable assisting clients through phone, email, and other communication channels. What makes me stand out is my patience, attention to detail, adaptability, and willingness to learn. I believe in treating every client with respect, understanding their needs, and providing timely solutions. My goal is to deliver excellent service, build lasting client relationships, and contribute positively to every business I work with.

Kenya

per hour

$800

per month

4.4(0 reviews)

Kenya

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed38 WPM

📶 Connection82 Mbps

✅ Success Rate97%

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Hours per Week

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About Mary K.

With 3 years of hands-on experience, Mary brings proven expertise as a i am a dedicated customer service and administrative professional with experience in handling customer inquiries, processing orders, preparing invoices and quotations, and resolving customer issues. my previous role at mafraq computers helped me develop excellent communication, organization, and problem-solving skills. i am comfortable assisting clients through phone, email, and other communication channels. what makes me stand out is my patience, attention to detail, adaptability, and willingness to learn. i believe in treating every client with respect, understanding their needs, and providing timely solutions. my goal is to deliver excellent service, build lasting client relationships, and contribute positively to every business i work with.. Core competencies include Customer Service, Customer Support, Microsoft Office, Order Processing. Rates: $5/hour or $800/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mary's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

I am a dedicated customer service and administrative professional with experience in handling customer inquiries, processing orders, preparing invoices and quotations, and resolving customer issues. My previous role at Mafraq Computers helped me develop excellent communication, organization, and problem-solving skills. I am comfortable assisting clients through phone, email, and other communication channels. What makes me stand out is my patience, attention to detail, adaptability, and willingness to learn. I believe in treating every client with respect, understanding their needs, and providing timely solutions. My goal is to deliver excellent service, build lasting client relationships, and contribute positively to every business I work with.

With a strong passion for helping people and making work easier for businesses, I bring practical experience in customer support, administrative tasks, order processing, invoicing, and handling client inquiries. I am skilled at communicating clearly, solving problems, managing tasks efficiently, and ensuring clients feel heard and valued. I pay attention to detail, adapt quickly to new systems, and approach every task with professionalism and a positive attitude. I can help clients save time, stay organized, respond to customers promptly, and maintain excellent service standards. My focus is on delivering reliable support, exceeding expectations, and building trust through consistent, quality work.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Microsoft Office Order Processing Combinatorial Problem Solving Customer Experience Administrative Support Email Communication Data Entry Specialist Client Communication

Languages

EnglishFilipino

Industries Supported

Hire Mary for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Mary is a true professional.

Frequently Asked Questions about Mary K.

Can I interview Mary before hiring?

Absolutely! You can request a video interview with Mary before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mary work in?

Mary is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mary work full-time and weekends?

Yes, Mary is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mary use?

Mary is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mary start?

Mary can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mary sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mary to sign. This ensures your confidential business information stays protected.