Mariel C. - ICD 10

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ICD 10

Dear Hiring Manager, I am writing to express my interest in applying for a position in your company. I believe that my experience in healthcare administration, customer service, and virtual assistance has equipped me with the knowledge, skills, and work ethic necessary to become a valuable member of your team. I have gained extensive experience handling PhilHealth-related services in a hospital setting, where I was responsible for verifying patients' PhilHealth membership eligibility, updating member information, processing and reviewing claims, and ensuring that all claim documents were complete, accurate, and submitted within the required timelines. I worked closely with physicians, nurses, and the billing department to obtain the necessary medical documents and ensure compliance with PhilHealth policies and reimbursement guidelines. In addition, I assisted patients by explaining their PhilHealth benefits, coverage, and claims process, while addressing their inquiries professionally and compassionately. I also monitored claim statuses, resolved denied and Return-to-Hospital (RTH) claims, maintained accurate records of claims and collections, prepared transmittal reports, and ensured compliance with the latest PhilHealth memorandums and circulars. Prior to this, I worked as a Cashier, where I developed strong customer service and financial handling skills. My responsibilities included processing customer transactions accurately, accepting various payment methods, issuing receipts, balancing the cash register, handling returns and exchanges, and assisting customers with their concerns. This role strengthened my attention to detail, accuracy, integrity, and ability to work efficiently in a fast-paced environment. In addition to my healthcare and customer service experience, I also worked as a part-time Real Estate Virtual Assistant. In this role, I managed my manager's Facebook business account by responding promptly to client inquiries regarding property purchases. I explained the home-buying process, financing options, and documentary requirements, while collecting, organizing, and monitoring clients submitted documents to ensure all requirements were complete. I maintained professional communication with clients, scheduled appointments, and provided regular updates throughout the application process. This experience enhanced my communication, organizational, multitasking, and administrative skills while working remotely. Throughout my professional career, I have consistently demonstrated strong organizational abilities, attention to detail, excellent communication skills, and the ability to work both independently and collaboratively. I am highly adaptable, eager to learn new systems and processes, and committed to delivering quality service with professionalism and integrity. I would be grateful for the opportunity to discuss how my qualifications and experience align with the needs of your organization. Thank you for considering my application. I look forward to the opportunity to contribute to your team. Sincerely, Mariel Culaton

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Hire Mariel for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Marketing Agencies, VA for Influencers