Mico M. - IT Service Coordinator / Sales Represantive / Cold caller

Philippines

per hour

$1,120

per month

4.7(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed89 WPM

📶 Connection80 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Mico

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mico M.

A Philippines-based it service coordinator / sales represantive / cold caller , Mico combines 9 years of experience with a 4.7-star track record. Skilled in Data Entry and 3 other areas including Technical Support, Cold Calling, Hardware Troubleshooting. Hire Mico at $7/hr or $1,120/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mico's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

IT Service Coordinator / Sales Represantive / Cold caller

Experienced customer support and technical support professional with almost 9 years of experience in technical support, project coordination, customer service, and sales. Proven track record of delivering exceptional customer experiences through phone, email, and chat support while efficiently troubleshooting technical issues and resolving client concerns. Skilled in project coordination, client relationship management, escalation handling, cross-functional communication, and team support. As an IT Service Coordinator and Project Lead, successfully managed project timelines, coordinated with internal and external stakeholders, and ensured timely resolution of client issues. Demonstrated leadership experience through coaching and mentoring newly hired agents, facilitating knowledge-sharing sessions, and supporting team development. Additionally, possesses extensive sales experience in both B2B and B2C environments, including cold calling, lead generation, customer needs analysis, and relationship building. Known for strong communication skills, problem-solving abilities, adaptability, and a commitment to delivering high-quality service while achieving business objectives in fast-paced environments.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Data Entry Technical Support Cold Calling Hardware Troubleshooting Customer Service Support Project Coordination

Languages

EnglishFilipino

Industries Supported

Hire Mico for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for E-commerce

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Mico is a team player!

Frequently Asked Questions about Mico M.

Can I interview Mico before hiring?

Absolutely! You can request a video interview with Mico before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mico work in?

Mico is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mico work full-time and weekends?

Yes, Mico is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mico use?

Mico is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mico start?

Mico can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mico sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mico to sign. This ensures your confidential business information stays protected.