Epaphras B. - IT support | customer support representative| Virtual Assistant

Nigeria

$7.60

per hour

$1,216

per month

4.5(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed33 WPM

📶 Connection51 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Epaphras

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Epaphras B.

A Nigeria-based it support | customer support representative| virtual assistant , Epaphras combines 3 years of experience with a 4.5-star track record. Skilled in HTML and 3 other areas including Python, Customer Service, Customer Support. Hire Epaphras at $7.6/hr or $1,216/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Epaphras's Rate

$1,216/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

IT support | customer support representative| Virtual Assistant

I am a customer-focused and technically skilled professional with a background in Computer Engineering and a strong interest in Customer Support and IT Support. I have experience troubleshooting technical issues, assisting users, resolving problems, and communicating clearly with people from different backgrounds. I am comfortable handling customer inquiries, diagnosing and resolving technical issues, documenting problems, and providing step-by-step guidance. I am patient, reliable, detail-oriented, and able to remain calm and professional when dealing with challenging situations. I also have knowledge of computer systems, networking, software troubleshooting, Python, and cybersecurity fundamentals. I am looking for a remote Customer Support or IT Support opportunity where I can use my technical knowledge and communication skills to provide excellent customer experiences, solve problems efficiently, and contribute positively to the team.

$7.60

Hourly Rate

$1,216

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

HTML Python Customer Service Customer Support Data Entry Virtual Assistant Management Skills IT Assistant Call Center Agent

Languages

EnglishFilipino

Industries Supported

Hire Epaphras for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Epaphras is a team player!

Frequently Asked Questions about Epaphras B.

Can I interview Epaphras before hiring?

Absolutely! You can request a video interview with Epaphras before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Epaphras work in?

Epaphras is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Epaphras work full-time and weekends?

Yes, Epaphras is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Epaphras use?

Epaphras is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Epaphras start?

Epaphras can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Epaphras sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Epaphras to sign. This ensures your confidential business information stays protected.