Hannah N. - Executive & Administrative Virtual Assistant | Scheduling, CRM & Client Support

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Executive & Administrative Virtual Assistant | Scheduling, CRM & Client Support

My goal is simple: take administrative work off your plate, keep things organized, and give you more time to focus on what matters most. I’m a detail-oriented Virtual Assistant and Administrative Support professional who helps busy professionals stay organized, responsive, and on top of their day-to-day operations. I bring experience from fast-paced environments where accuracy, organization, follow-through, and clear communication matter. I’ve handled scheduling, appointment setting, email communication, data entry, records management, customer support, and administrative coordination while working with confidential information and multiple priorities. Here’s how I can support your business: 🗓️ Calendar Management & Appointment Setting — organizing calendars, scheduling appointments, coordinating changes, and making sure important commitments and follow-ups don’t get overlooked. Tools: Calendly, Google Calendar, Gmail 📥 Email Handling & Customer Support — managing inboxes, responding to inquiries professionally, organizing correspondence, and helping clients or customers receive timely support. Tools: Gmail, Google Workspace, Zoom, CRM platforms 📊 Data Entry & Administrative Support — entering and maintaining accurate information, updating spreadsheets, organizing documents, and handling routine administrative tasks efficiently. Tools: Google Sheets, Google Docs, Microsoft Word, Google Drive 💻 CRM Support — updating customer/client information, keeping records organized, and helping ensure information is accurate and accessible. Tools: HubSpot and other CRM platforms 📋 Records & Information Management — maintaining organized records, handling confidential information carefully, and keeping important documents and data easy to retrieve. Tools: Google Drive, Google Sheets, EHR/EMR systems 🤝 Virtual Assistance & Coordination — supporting day-to-day operations, following up on pending tasks, coordinating information between people, and helping keep workflows moving smoothly. Tools: Trello, Gmail, Google Workspace, Zoom, Calendly 🎨 Documents & Basic Content Support — creating and formatting professional documents and simple visual materials when needed. Tools: Canva, Microsoft Word, Google Docs I also bring hands-on healthcare administrative experience from a private gynecology clinic, an optical care organization, and a medical laboratory environment. This experience strengthened my attention to detail, discretion, record-keeping, scheduling, and ability to work with sensitive information. I’m comfortable working independently in a remote environment and learning new systems and processes quickly. I also use AI tools such as ChatGPT and Claude to improve efficiency, organize information, and support my workflow while maintaining accuracy and reviewing my work carefully.

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Hire Hannah for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants