Joan M. - Operations partner for growing businesses — pipelines, data, and execution that scale with you.

Kenya

per hour

$800

per month

5.0(0 reviews)

Kenya

Member since June 2025

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed39 WPM

📶 Connection77 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Joan

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About Joan M.

With 4 years of hands-on experience, Joan brings proven expertise as a operations partner for growing businesses — pipelines, data, and execution that scale with you.. Core competencies include Social Media Management, Virtual Assistant, CRM, Property Management. Rates: $5/hour or $800/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joan's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Operations partner for growing businesses — pipelines, data, and execution that scale with you.

Hi, I'm Joan Ndunge Maitha — an Operations & Business Support Specialist with 5+ years helping organizations run smoother, convert more leads, and make faster decisions. What sets me apart isn't just admin support — it's operational ownership: ✅ End-to-end pipeline management – I don't just log leads, I run full intake-to-conversion workflows: screening, qualification, CRM tracking (HubSpot, Salesforce), and follow-up sequences that actually close. ✅ Business development & outbound campaigns – I've built and executed email marketing and lead generation campaigns from scratch, not just supported existing ones. ✅ Geospatial & data analysis – Experience with QGIS, Google Earth Pro, and remote sensing datasets for research-grade reporting — a skill set rarely found in VA support. ✅ Cross-functional operations leadership – I currently coordinate case managers, vendors, and leadership on escalation and placement workflows for a US nonprofit, at a director-support level. ✅ Content that converts – Canva-designed marketing materials built around real messaging strategy, not just templates. 💡 Based in Kenya, working seamlessly in US business hours, with the judgment to handle ambiguity — not just follow a script. If you need someone who can think through a problem, not just execute a task list, let's talk. 📞 +254 796 028 296 📧 [hidden]

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Virtual Assistant CRM Property Management HubSpot Administrative Support Lead Generation Real Estate Support Real Estate Listing Real Estate Lead Management

Languages

EnglishFilipino

Industries Supported

Hire Joan for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Sales Teams, VA for Real Estate

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Joan keeps our schedules organized and clients happy. Amazing!

Portfolio

Frequently Asked Questions about Joan M.

Can I interview Joan before hiring?

Absolutely! You can request a video interview with Joan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joan work in?

Joan is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joan work full-time and weekends?

Yes, Joan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joan use?

Joan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joan start?

Joan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joan to sign. This ensures your confidential business information stays protected.