Matthew A. - Operations Professional | Business Systems & Structure, SOP Developments, and Process Improvement

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Operations Professional | Business Systems & Structure, SOP Developments, and Process Improvement

I bring 14 years of operations experience in Dubai UAE, including 8 years in leadership roles across growing and multi-site hospitality businesses. Much of my experience has been in environments where operations were still being built, improved, or scaled. I have been involved in opening new locations, creating SOPs, developing systems and workflows, implementing processes, building team structures, coordinating suppliers and stakeholders, and improving day-to-day business performance. I am strongest when a business needs more structure, better follow-through, and someone who can take ownership of moving things forward. I am comfortable working independently, managing competing priorities, identifying operational gaps, solving problems, and coordinating across different functions. Alongside operations leadership, I have handled extensive business and administrative support, including reporting, documentation, scheduling, data analysis, budget tracking, vendor coordination, project follow-up, and communication with senior management, employees, customers, and external partners. I can support founders and businesses with: • Business operations and day-to-day support • SOP development and process improvement • Systems, workflows, and operational structure • Executive and administrative support • Reporting, KPI tracking, and documentation • Vendor and stakeholder coordination • Scheduling, follow-ups, and task management • Budget and expense tracking • Project coordination and implementation • Operational problem-solving and execution I am now transitioning into remote work, with a particular interest in supporting founders and businesses that need more than task-based assistance. I want to help create structure, improve processes, keep priorities moving, and take work off the founder’s plate. Based in the Philippines and open to remote operations, business support, executive support, and selected virtual assistant opportunities.

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Hire Matthew for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches