Diana M. - Operations Specialist | Customer Success Manager

Philippines

per hour

$1,120

per month

5.0(0 reviews)

Philippines

Member since September 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed41 WPM

📶 Connection81 Mbps

✅ Success Rate98%

Meet Diana

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Hourly Rate ($)

Hours per Week

How to Hire Diana

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2
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About Diana M.

A Philippines-based operations specialist | customer success manager, Diana combines 8 years of experience with a 5.0-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Virtual Assistant, Employee Training. Hire Diana at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Diana's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Operations Specialist | Customer Success Manager

Hi, I’m Diana! With over 7 years of corporate operations experience leading teams and optimizing workflows, I don't just check off tasks—I bring structure, efficiency, and executive-level support to your business. Whether you need your inbox and calendar seamlessly managed, your messy workflows streamlined, or high-stakes client escalations handled with absolute diplomacy, I’ve got you covered. If you need a proactive partner to structure your daily operations and handle your high-priority tasks with total professionalism, let's connect!

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant Employee Training Google Workspace Email Management Chargeback Disputes Operations Assistant Credit Disputes Operations Specialist

Languages

EnglishFilipino

Industries Supported

Hire Diana for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👨‍⚕️

Daniel Harris - 5 months ago

Finance Solutions

Accurate, timely, and professional. Everything you want in a VA.

Frequently Asked Questions about Diana M.

Can I interview Diana before hiring?

Absolutely! You can request a video interview with Diana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Diana work in?

Diana is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Diana work full-time and weekends?

Yes, Diana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Diana use?

Diana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Diana start?

Diana can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Diana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Diana to sign. This ensures your confidential business information stays protected.