Gracehelle A. - Order Management | Logistics Manager | Production Coordinator | Customer Service Specialist

Philippines

$7.50

per hour

$1,200

per month

4.9(0 reviews)

Philippines

Member since March 2025

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed36 WPM

📶 Connection51 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Gracehelle

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Request an interview
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About Gracehelle A.

Gracehelle specializes in order management | logistics manager | production coordinator | customer service specialist work, backed by 10+ years in the field. Gracehelle handles eCommerce and Magento, plus NetSuite and Customer Support. Book Gracehelle for $7.5/hr - full-time monthly rate is $1,200.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Gracehelle's Rate

$1,200/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Order Management | Logistics Manager | Production Coordinator | Customer Service Specialist

I am keen to details, can do multitasking and can work under minimal supervision who has over 4 years of experience giving professional, efficient and high quality service to various promotional companies. I am skilled in communicating with customers and vendors over the phone, email and chat. I have experience with Live calls, both outbound and inbound, and also live chat support. I'm also an expert with lots of tools all promotional companies used, like; NetSuite, Shopify, Tidio Chat, FreshDesk, Bright Sites, Google Analytics, and Ship Station. I'm also skilled on how to placed order on different Supplier websites, expert in Microsoft Excel and basic knowledge on graphic design using Adobe Photoshop. I met deadlines, and don't make promises I can't keep. I'm a team player, infact, I was able to develop our processes on my previous company by listening to suggestions, making a plan and executing the plan. I look forward to working with you in providing excellent customer service and anything else you may need help with!

$7.50

Hourly Rate

$1,200

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

eCommerce Magento NetSuite Customer Support Helpdesk Order Processing ERP Insurance Intuit QuickBooks Logistics & Shipping

Languages

EnglishFilipino

Industries Supported

Hire Gracehelle for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Gracehelle keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Gracehelle A.

Can I interview Gracehelle before hiring?

Absolutely! You can request a video interview with Gracehelle before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Gracehelle work in?

Gracehelle is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Gracehelle work full-time and weekends?

Yes, Gracehelle is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Gracehelle use?

Gracehelle is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Gracehelle start?

Gracehelle can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Gracehelle sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Gracehelle to sign. This ensures your confidential business information stays protected.