Dianne O. - Outbound Retention Senior Officer

Q: Can I interview Dianne before hiring?

Absolutely! You can request a video interview with Dianne before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Dianne work in?

Dianne is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Dianne work full-time and weekends?

Yes, Dianne is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Dianne use?

Dianne is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Dianne start?

Dianne can typically start within 24-48 hours after you finalize the contract.

Q: Does Dianne sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dianne to sign.

Philippines

per hour

$800

per month

4.7(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed85 WPM

📶 Connection60 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Dianne

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About Dianne O.

With 8 years of hands-on experience, Dianne brings proven expertise as a outbound retention senior officer. Core competencies include Atlassian JIRA, Microsoft, Tableau, Customer Service. Rates: $5/hour or $800/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dianne's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Outbound Retention Senior Officer

As an Outbound Retention Senior Officer I am responsible for reducing customer churn by proactively engaging with at-risk or inactive customers through outbound calls, emails, and other communication channels. This role ensures high customer satisfaction, identifies reasons for potential cancellations, and provides solutions, offers, or product education to retain customers. The Senior Officer also supports junior retention agents, analyzes retention trends, and contributes to strategy improvements.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Atlassian JIRA Microsoft Tableau Customer Service Virtual Assistant Sales Account Management Live Chat Operator Cold Calling Administrative Support Outbound Sales

Languages

EnglishFilipino

Industries Supported

Hire Dianne for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Dianne keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Dianne O.

Can I interview Dianne before hiring?

Absolutely! You can request a video interview with Dianne before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dianne work in?

Dianne is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dianne work full-time and weekends?

Yes, Dianne is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dianne use?

Dianne is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dianne start?

Dianne can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dianne sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dianne to sign. This ensures your confidential business information stays protected.