Everline M. - Property Manager|Short Term & Long Term Rentals| Buildium Expert|Dispatcher

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Property Manager|Short Term & Long Term Rentals| Buildium Expert|Dispatcher

Are dynamic pricing gaps, delayed turnovers or uncoordinated emergency repairs eating into your STR &LTR profit margins? I don’t just monitor calendars, I actively optimize unit turnover schedules, manage vendor dispatch and streamline operational logistics to ensure 5 star guest experiences and maximum occupancy year round. Over the past 3+ years, I’ve specialized in remote dispatching, vendor coordination, route optimization and logistics management for high volume service, freight and field operations. 🛠️ SOFTWARE & TOOL PROFICIENCY Property & Fleet Management: ServiceTitan, Jobber, Samsara, Motive, Guesty, Hospitable, Buildium, Innago, Rentometer, Airbnb, VRBO, Zillow, RentCheck Lead Generation: Email Extractor (Paid Membership), Apollo (Paid Membership), Email Finder, RocketReach, Hunter. Field Service & Fleet Management: ServiceTitan, Jobber, Samsara, Motive Freight & Load Boards: DAT One, Amazon Relay, Truckstop Communications & Support: RingCentral, OpenPhone, Google Voice, Slack, Zendesk, Google Maps 🚚 CORE DISPATCH & LOGISTICS SERVICES 1. Short-Term Rental Property Manager ✔️Manage daily logistics and field operations for 5+ property assets, coordinating multi trade vendors (HVAC, electrical, plumbing, and turnover crews) to achieve a 100% on time site readiness rate. ✔️Built a centralized issue triage ticketing system to dispatch specialized maintenance technicians, cutting asset repair turnaround times from 48 hours to under 12 hours. ✔️Oversee vendor SLAs, conduct pre/post work inspections, and validate job completion reports, successfully reducing rework costs by 20%. ✔️Administer central Property Management Software (PMS) platforms to track facility availability, maintenance schedules and resource allocation with zero operational downtime or scheduling overlaps. ✔️Serve as the primary escalation point for critical facility incidents, structural issues, and utility disruptions; enforce strict safety protocols and resolve 100% of high severity events within compliance standards. ✔️Manage operational budgets, vendor invoices, and damage recovery claims, securing $10,000+ in dispute reimbursements through detailed incident documentation and contract enforcement. ✔️Maintain full audit trails for asset maintenance logs, incident reports and tenant agreements using Google Workspace and management software (Buildium, Innago, and Rent Check), delivering regular operational reports to executive leadership. 2. HVAC & Home Services Dispatch 🟢Turning unapproved estimates and dormant leads into booked tune ups ($11,000+ recovered revenue). 🟢Actively filling off peak windows to maintain predictable cash flow. 🟢Grouping jobs geographically to reduce technician drive time and cut fuel costs. 🟢Staging parts in advance to maximize first time fix rates and keep techs producing billable hours.

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Hire Everline for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate