Julie A. - Reliable & Proactive Virtual Assistant | E-commerce Customer Support & Email Specialist | Project Coordinator & Administrative Assistant |

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Reliable & Proactive Virtual Assistant | E-commerce Customer Support & Email Specialist | Project Coordinator & Administrative Assistant |

I hope all is well. I have five years of experience as an administrative and operations assistant. I previously worked as a Customer Support and Email Specialist at a DTC eCommerce business built on Shopify in the fashion industry. I oversee several tasks such as: - Order tracking -Order Replacement - Refund request - Product complaints -Address correction -Returns processing - Cancellation request -Chargeback response I also worked before as Project Coordinator and Administrative Assistant for two years in a telecommunication company in Australia where I successfully managed multiple projects and task that strengthen my skills in time management, organization, and decision making. Key strengths I bring to this position include: - A proven track record in efficiently managing and organizing calendars, appointments, and schedules. - Strong communication skills, ensuring timely and professional interaction with both clients and internal teams, and effectively resolving client concerns. - Exceptional organizational abilities with a demonstrated capacity to multitask and prioritize tasks effectively. - Technologically proficient and quick to adapt to new software and digital tools. - High attention to detail and the ability to work independently with minimal supervision. - A consistent commitment to excellence and a genuine passion for delivering high-quality work in all that I do. I am passionate about supporting growing businesses, and you can trust that I take ownership of my work and provide reliable, proactive, and customer-focused support while helping protect and maintain smooth business operations. I am looking for a long-term partnership where I can continue to grow and make a meaningful impact. I am excited about the opportunity to bring my experience and dedication to your team.

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Hire Julie for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping