Joffel A. - Remote Client Operations Coordinator | Scheduling & Support Specialist | BPO-Trained

Q: Can I interview Joffel before hiring?

Absolutely! You can request a video interview with Joffel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Joffel work in?

Joffel is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Joffel work full-time and weekends?

Yes, Joffel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Joffel use?

Joffel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Joffel start?

Joffel can typically start within 24-48 hours after you finalize the contract.

Q: Does Joffel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joffel to sign.

Philippines

$6.60

per hour

$1,056

per month

4.9(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed74 WPM

📶 Connection82 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Joffel

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About Joffel A.

Looking for a reliable remote client operations coordinator | scheduling & support specialist | bpo-trained ? Joffel has spent 9 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Email Handling, Phone Support. Start at $6.6 per hour, or $1,056 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joffel's Rate

6.60

🎉You save $3,680/month = $44,160/year

Profile Summary

Remote Client Operations Coordinator | Scheduling & Support Specialist | BPO-Trained

Dependable, detail-oriented Virtual Assistant with 5+ years of remote support experience for executives, property managers, and operations teams—built upon a strong 4-year foundation in the BPO industry delivering high-volume customer service for TELUS International, HCL Technologies, and Cognizant. Skilled in scheduling coordination, client communication, and meticulous record-keeping across CRM and practice management systems. Combines BPO-honed professionalism—managing 95%+ satisfaction ratings in fast-paced environments—with genuine warmth refined through years of supporting both business teams and a household of five. Thrives when the organization directly serves people's well-being.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Phone Support Virtual Assistant CRM Social Video Marketing Property Management Appointment Setting Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Joffel for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🎮

Tyler Sanchez - 1 year ago

Gaming Studio

Fantastic VA! Understands our needs and delivers every time.

Portfolio

Frequently Asked Questions about Joffel A.

Can I interview Joffel before hiring?

Absolutely! You can request a video interview with Joffel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joffel work in?

Joffel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joffel work full-time and weekends?

Yes, Joffel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joffel use?

Joffel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joffel start?

Joffel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joffel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joffel to sign. This ensures your confidential business information stays protected.