Samuel . - Remote Customer Support & Dispatch Specialist

Kenya

per hour

$1,120

per month

4.7(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed35 WPM

📶 Connection67 Mbps

✅ Success Rate98%

Meet Samuel

Hire Samuel

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Samuel

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Samuel .

A Kenya-based remote customer support & dispatch specialist, Samuel combines 6 years of experience with a 4.7-star track record. Skilled in Data Entry and 3 other areas including Virtual Assistant, CRM, Customer Experience. Hire Samuel at $7/hr or $1,120/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Samuel's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Remote Customer Support & Dispatch Specialist

I'm a remote customer support and dispatch operations specialist based in Nairobi, Kenya, with over 6 years of experience serving U.S.-based clients. My background spans roadside assistance, travel services, and contact center operations, handling high-volume inbound and outbound communications, coordinating service dispatch, and managing customer escalations with professionalism and efficiency. I'm comfortable working independently across U.S. time zones and have a strong track record of maintaining quality and responsiveness in fast-paced, client-facing environments. Whether the role involves live chat, email support, phone handling, CRM management, or backend coordination, I bring the experience and reliability to hit the ground running.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Data Entry Virtual Assistant CRM Customer Experience Customer Service Support Phone and Email Support Scheduling Dispatcher

Languages

EnglishFilipino

Industries Supported

Hire Samuel for: VA for Insurance, VA for Healthcare, VA for Finance, VA for Sales Teams, VA for Real Estate

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. Samuel transformed our workflow completely.

Frequently Asked Questions about Samuel .

Can I interview Samuel before hiring?

Absolutely! You can request a video interview with Samuel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Samuel work in?

Samuel is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Samuel work full-time and weekends?

Yes, Samuel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Samuel use?

Samuel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Samuel start?

Samuel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Samuel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Samuel to sign. This ensures your confidential business information stays protected.