Carmen M. - Senior Customer Success & Sales Specialist | 12+ Years in Client Relations & Collections

Guatemala

per hour

$1,120

per month

4.7(0 reviews)

Guatemala

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed66 WPM

📶 Connection59 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Carmen

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About Carmen M.

Looking for a reliable senior customer success & sales specialist | 12+ years in client relations & collections? Carmen has spent 10+ years mastering this role. Day-to-day tasks span Metatrader, Odoo, Call Center, Customer Service. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Carmen's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Senior Customer Success & Sales Specialist | 12+ Years in Client Relations & Collections

I am a results-driven professional with over 12 years of deep experience bridging the gap between sales, customer support, and accounts receivable. I specialize in turning difficult customer interactions into loyal, revenue-generating relationships. Because I have mastered the entire lifecycle of a customer—from pitching a product to supporting their journey and managing delicate collection conversations—I help remote teams maximize customer retention while securing cash flow. I am fully equipped with a reliable home office setup, highly proficient in modern CRM and communication tools, and thrive in fast-paced autonomous environments.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Metatrader Odoo Call Center Customer Service CRM Sales Live Chat Operator Google Workspace Slack Collection Specialist

Languages

EnglishFilipino

Industries Supported

Hire Carmen for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Frequently Asked Questions about Carmen M.

Can I interview Carmen before hiring?

Absolutely! You can request a video interview with Carmen before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Carmen work in?

Carmen is based in Guatemala and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Carmen work full-time and weekends?

Yes, Carmen is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Carmen use?

Carmen is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Carmen start?

Carmen can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Carmen sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Carmen to sign. This ensures your confidential business information stays protected.