Akago D. - Short-Term Rental Operations Specialist | Guest Communication & Turnover Coordination

Make an offer.

How to Hire Akago

1. 1
   Send a message

   Or request an interview

2. 2
   Request an interview

   Meet in 15 minutes

3. 3
   Start with a trial

   Weekly billing, cancel anytime

Short-Term Rental Operations Specialist | Guest Communication & Turnover Coordination

Running a short-term rental can quickly become a lot to handle. Guests are asking questions, bookings are coming in, calendars need to be updated, cleaners need to be coordinated, and maintenance issues can come up at any time. When all of this falls on one person, it can take up a lot of time and make it easy for things to be missed. A property that is not ready on time can lead to unhappy guests, poor reviews, lost bookings, and extra costs. And when you are constantly checking messages, chasing cleaners, or solving problems, it becomes difficult to focus on growing your property. That is where I come in. I’m a Property Management Virtual Assistant helping short-term rental hosts and property owners keep their properties organized and their daily operations running smoothly. I handle guest communication, reservations, calendar management, check-ins and check-outs, cleaning and maintenance coordination, listing management, listing optimization, and direct booking support. In my current property management role, I manage the day-to-day operations of 4 short-term rental units. I handle the guest journey from booking to checkout, coordinate cleaners and maintenance, keep calendars and records updated, and make sure properties are ready before guests arrive. So far, this has helped us maintain an 80% rate of repeat guests, avoid missed bookings because of unprepared properties, and resolve guest issues as they come up. I have also supported long stays of 20+ nights with extensions and helped turn guest referrals into additional bookings. I have created and managed listings on Airbnb and B[hidden], and I built a guest register and financial tracking system using Google Sheets, Forms, Drive, and Calendar to keep reservations, guest information, income, expenses, and daily operations organized. Here’s what I can help you with: • Guest communication and support • Reservation and calendar management • Check-in and check-out coordination • Cleaning and maintenance coordination • Airbnb and B[hidden] listing management • Listing optimization • Direct booking support • Guest registers and operational tracking • Property management admin and reporting If you are spending too much time managing the daily details of your short-term rentals, I can help keep those moving parts organized so you can have more time to focus on your property and your business. Click the message button to get to me

Skills & Expertise

Languages

Industries Supported

Hire Akago for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare